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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,269 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,269 reviews

October 19, 2022

Good work, clean facility and best free coffee station ever!. Took a lil while for the paper work, but the service reps were very pleasant. More

by ISLAND_E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson, Ashley Iwasaki
Oct 19, 2022 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 19, 2022

Had to call many times to make a service appointment. Service was OK once I got the appointment.. More

by ALVINH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
Oct 19, 2022 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 19, 2022

Service Dept not adequately staffed. One service agent, few technicians. No one returns my calls. My next available service date is 12 weeks out. More

by ETHOMPSON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irene Nicholson
Oct 23, 2022 -

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 18, 2022

Great service! No other dealer could identify electrical problem. Honolulu GMC found the problem and fixed it! More

by IVSWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki
Oct 19, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 16, 2022

Happy with these guys Considering current market situation all went good and I’m happy with my purchase More

by PIKULAJOZEF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Viloria
Oct 17, 2022 -

Honolulu GMC Cadillac responded

Thanks for your feedback on your recent visit to Honolulu Buick GMC. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 16, 2022

The experience with this dealership was better than past experiences. The salesman and financial manager all treated me with respect. I am extremely satisfied with my purchase. More

by Dalaw10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lee, Colin Viloria
Oct 17, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 15, 2022

Alaina and the team are great! Her football team is a different story though! Lol More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina
Oct 17, 2022 -

Honolulu GMC Cadillac responded

Thank you, Kristi, for sharing about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 14, 2022

Service was better than all Ford dealerships on O’ahu. Friendly and welcoming. Thank you. More

by CWOLFEWICZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Viloria
Oct 14, 2022 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 14, 2022

The dealership does their very best to take care of its customers and their vehicles. I brought my truck in for service. I worked with Alaina Davis in service. She was very helpful and courteous. I also sp More

by JGCUSTOMS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Davis, Justin ( lead mechanic ), Irene Nicholson, Ashley Iwasaki
Oct 14, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with the team! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 13, 2022

Driving and using my car for (5) years now, up kept my yearly car maintenance service. Your service department been very helpful . More

by ROWLAND_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaina Davis (Service Department), Sean Hamic
Oct 14, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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