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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.2
1,249 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,249 reviews

June 19, 2022

Dante was awesome! ! We were able to purchase a truck within minutes of walking to the lot. We got the truck that wanted and more!! Thanks so much!!! More

by jman761
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
Other Employees : Dante at Nimitz
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Jun 20, 2022 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 17, 2022

I really love my GMC TERRAIN DEALERSHIP GIVES ME VERY GOOD SERVICE AND GOOD ADVICE VERY FRIENDLY AND VERY INFORMATIVE ON WHAT TO BE NEEDED AND DONE FOR MY GMC TERRAIN 👍 More

by TAKOMANN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
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Jun 17, 2022 -

Honolulu GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Honolulu Buick GMC and we hope to see you again soon! Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

June 16, 2022

Efficient service. Appointment was completed in a timely manner. Requested service completed. Satisfied with service performed. More

by RAMSLOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2022 -

Honolulu GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honolulu Buick GMC Cadillac. We love to hear back from all of our customers and are happy to see such wonderful feedback! We hope to see you again soon! Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

June 15, 2022

Great experience, super friendly and easy to understand. These guys make you feel like family. I would easily recommend these guys to the world More

by BCHAMBERS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hamic
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Jun 16, 2022 -

Honolulu GMC Cadillac responded

Congratulations on your new GMC Sierra! We hope you are loving your new vehicle. We are happy to hear that our staff was able to get you into a new truck and it was a great experience! We hope to see you again in the future! Thank you for the kind words & wonderful review, Kara DeMello Customer Experience Manager Honolulu GMC Buick Cadillac

June 13, 2022

the waiting period was long but the customer service was excellent… the job that was done was amazing too More

by NANIHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave us feedback! We are happy to hear that we provided you with great customer service. We appreciate your patience and hope you are enjoying your new vehicle. Please feel free to reach out if there is anything we may assist you with. Hope to see you again in the future! Thank you, Kara DeMello Customer Experience Manager Honolulu GMC Buick Cadillac

June 04, 2022

They were very helpful and attentive to my needs. I am pleased and will purchase more vehicles in the future More

by BRADs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
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Jun 06, 2022 -

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 31, 2022

Irene was super professional and courteous. She made the best efforts to repair my vehicle. Thank you Irene More

by PERRY808
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
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May 31, 2022 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Irene delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 18, 2022

This dealership has only 2 mechanics. The general manager, not sure if he is the same one. But, he is the problem. Last service, I had to wait 1 month before I could have the truck taken More

by gyoshimura003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Samantha Earl
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May 18, 2022 -

Honolulu GMC Cadillac responded

Mr. Yoshimura, It's discouraging to see that you had a negative experience. We apologize for the previous services taking longer than expected; at the height of the pandemic we did face many unforeseen obstacles and loss of employees. We, like many other dealerships and businesses are actively trying to hire additional staff to better support our operations and assist our customers. If we are unable to accommodate the time frame requested by a customer it is an option to reach out to other GM dealerships, we never want to make a customer feel obligated to wait for services. If you'd like to reach out directly about your experience please feel free to email or call (808) 792-4573. Thank you, Kara DeMello Customer Experience Manager KaraDeMello@lithia.com Honolulu Buick GMC Cadillac

May 17, 2022

I liked the customer service at this dealership. The service department staff are very personable. More

by EATOND002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley
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May 17, 2022 -

Honolulu GMC Cadillac responded

Doris, Thank you for your kind words and loyalty! The service department always looks forward to seeing you. Please don't hesitate to call if there is anything else we might be able to help you with. Also a big thank you for the amazing treats! Thank you, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

May 13, 2022

Excellent custom service by sales rep North, Finance mgr, and the whole staff….Facility/lounge/waiting area and heads was super clean, cool, and very comfortable……BEST EXPERIENCE YET/EVER! Mahalo and GOD ble More

by TALA_ULI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : North
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May 13, 2022 -

Honolulu GMC Cadillac responded

Tala, Thank you for taking the time to leave us this wonderful review! We love to see customers leave with a smile & a great experience! We will pass on the kind words to North and the rest of the team. Please do not hesitate to reach out if there is anything we might be able to help you with. We hope to see you again in the future! Thank you for choosing Honolulu Buick GMC Cadillac, Kara DeMello Customer Experience Manager Honolulu Buick GMC Cadillac

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