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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,270 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,270 reviews

February 21, 2022

The salesperson was very knowledgeable and friendly. I had a great experience and wasn’t stressed out at all. I would definitely recommend Matt and Sean again. They went above and beyond to make the who More

by MALIAZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hamic, Matt Marks
Feb 21, 2022 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 16, 2022

Will continue to bring my car here for service. Thank you for taking care of our truck. More

by CHRISTINEOC88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Feb 17, 2022 -

Honolulu GMC Cadillac responded

Christine, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 16, 2022

Beyond unhelpful. They managed to screw up 3 easy items, making me pull my car and leave early. More

by James
Recommend Dealer
No
Employees Worked With
Theresa Karas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, service manager, Irene Nicholson
Mar 05, 2022 -

Honolulu GMC Cadillac responded

James, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 15, 2022

Outstanding service and support, keep up you excellent work. Everyone deserves recognition for going beyond normal responsibilities. More

by herberto.quintana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Honolulu GMC Cadillac responded

Herberto, It's great to hear that Jeff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honolulu Buick GMC! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 14, 2022

The personnel/team are very professional and go beyond to make their costumers happy. We’ve leased 3 different vehicles and have recommended them to many friends. More

by rosswilliamshawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Chilcoat
Feb 15, 2022 -

Honolulu GMC Cadillac responded

Ross, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 12, 2022

Very pleasurable service as usual. Friendly personal and environment. Drop off and pick up service a makes it a pleasure. More

by Koro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
Feb 13, 2022 -

Honolulu GMC Cadillac responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 08, 2022

2 1/2 hours for oil change, wasn’t told when car was finished, found out on my own, then kept waiting for 20min to pay. More

by TIMOTHY_FRIEDRICH2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 09, 2022 -

Honolulu GMC Cadillac responded

Thank you for your review, Timothy. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry we didn't meet your time expectations. We'd love to hear more about your experience in hopes of improving our process. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 08, 2022

Excellent Customer service provided by Alaina and Irene. Very courteous. She provided me with an estimate for the service and service was completed as estimated. She also provided me with a quick brief of s More

by Gil Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
Feb 09, 2022 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 08, 2022

Alaina is awesome. She took great care of me and communicated frequently to ensure I was well informed. More

by JIMMY_VZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Marks
Feb 09, 2022 -

Honolulu GMC Cadillac responded

Jimmy, thank you for choosing Honolulu Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 02, 2022

I appreciate the team at this dealer. Starting off with Tina getting me scheduled for a test drive so quickly. Upon arriving at the dealer, I was greeted and assisted by Nick for the tedious process of pur More

by Alex Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Nakama, Tina Amadeo
Feb 03, 2022 -

Honolulu GMC Cadillac responded

Thank you, Alex for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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