Honolulu GMC Cadillac - Service Center

The appointment was confirmed via text and a phone call that I made to dealership, but I was still not in the system. I had scheduled a safety check and oil change. Over 5 hours for a simple service. that I made to dealership, but I was still not in the system. I had scheduled a safety check and oil change. Over 5 hours for a simple service. Car was not vacuumed or washed after service. Attendant did waive tire rotation cost. More

Staff was very kind and informative. My car was done quicker than I expected. The diver was not available when my car was ready but the staff offered to get me Lyft. Overall very good service. quicker than I expected. The diver was not available when my car was ready but the staff offered to get me Lyft. Overall very good service. More

Did warranty work and was easy to deal with. Didn’t try to get money out of me and was very courteous during the process. Easy to deal with which is saying a lot for a dealer! to get money out of me and was very courteous during the process. Easy to deal with which is saying a lot for a dealer! More

Honolulu Buick dealership is fair and I enjoy doing business with them they take care of there customers business with them they take care of there customers More

I turned my car in to have the power steering fixed, and the stability system morning and the ABS warnings to be turned off. Also to do a 90,000 mile check up. Three weeks later I finally get the car back a the stability system morning and the ABS warnings to be turned off. Also to do a 90,000 mile check up. Three weeks later I finally get the car back and it doesn’t have any coolant in it I had to put a whole container of coolant in. It’s still now says that it needs coolant and the stability system is complaining again. More

The dealership is ok. I had some bad experiences from my previous services on my car. previous services on my car. More

My truck was obviously ready for hours, and no one called me. I had to go check on the status myself. That's why I only go for warranty work. me. I had to go check on the status myself. That's why I only go for warranty work. More

I appreciate Ms. Irene. She ensured my vehicle was completed in a timely manner by immediately contacting my warranty service company to get the ball rolling. completed in a timely manner by immediately contacting my warranty service company to get the ball rolling. More

Samantha was very professional and courteous. Your waiting lounge was cleaned and comfortable while I waited for my truck . waiting lounge was cleaned and comfortable while I waited for my truck . More

Professional and customer oriented service department staff members. They always do their best in every visit staff members. They always do their best in every visit More