Hoover Chrysler Dodge Jeep RAM

The only reason they got one star is that I cannot give 0. One year ago, I took my Dodge Grand Caravan in for work because the driver window would not open. They ended up charging me $3 000 for all kinds o 0. One year ago, I took my Dodge Grand Caravan in for work because the driver window would not open. They ended up charging me $3 000 for all kinds of stuff. Including a new battery even though the current battery was only a few months old. They said it was necessary., but not to worry - it had a 3 year warranty. Well...the battery is so dead the car can not be jumpstarted. So, I brought in the battery. What a scam. They said unless I bring on the car - which cannot be started - they cannot honor the warranty...so they can charge me another $3000 for whatever they think up. This dealership has ALWAYS ripped me off when I have needed recall work, warranty work, or any kind of repair. DO NOT BUY ANY CAR THAT WOULD REQUIRE THEIR SERVICE!! DO NOT USE THEIR SERVICE DEPARTMENT!! DO NOT USE THEIR MOPAR PARTS - NO ONE ELSE CAN HONOR THE WARRANTY...WHICH OBVIOUSLY IS NO WARRANTY AT ALL!! When I got mad at their ridiculous policy, they all stood and laughed. If they will rip off old lady veterans, they will rip you off. Nothing on the battery or in my paperwork says the van has to be returned for the battery warranty to be honored. More

Hoover car dealer in Summerville was absolutely wonderful. Our salesman, Drew, was the best. We told him what we were looking for and he brought up a Ram truck that was perfect and met our needs wonderful. Our salesman, Drew, was the best. We told him what we were looking for and he brought up a Ram truck that was perfect and met our needs beautifully. The whole process from start to finish was seamless. Very friendly, efficient, and knowledgable. More

Have been dealing with Hoover for many years. Great customer service! Ed O’Brien has always met my expectations when purchasing a new vehicle or just answering questions. The service staff is v Great customer service! Ed O’Brien has always met my expectations when purchasing a new vehicle or just answering questions. The service staff is very reliable and knowledgeable when performing any maintenance I have needed service. More

This dealership was awesome to purchase my new RAM! Treated as a person, not a number. Treated as a person, not a number. More

Tony was very helpful, from start to finish. This is my second purchase from this dealer. And I am very satified with both of my cars. They have earned my business This is my second purchase from this dealer. And I am very satified with both of my cars. They have earned my business More

I recently visited Hoover of Summerville and it exceeded my expectations in every way possible! From start to finish, the staff at this dealership were knowledgeable, helpful and authentic. Specifically, th my expectations in every way possible! From start to finish, the staff at this dealership were knowledgeable, helpful and authentic. Specifically, the salesman that guided me through a new car purchase, Baroque or “Q” was impressive. He kept it real and made the car buying process a breeze. Q’s expertise in the industry was immediately apparent. He was able to answer all of my questions and provide invaluable insight into the vehicles at the dealership. Not once did he make me feel like just another sale. In fact, he was genuinely invested in finding a car that was the perfect fit for my needs and budget. Q’s assistance went above and beyond what I could have imagined. He was always there to offer me his advice and expertise whenever I needed it, and was transparent throughout every step of the buying process. Furthermore, he demonstrated an exceptional ability to negotiate the best possible price for me. Overall, I cannot recommend this car dealer highly enough! They provided excellent service and made me feel like nothing was too much trouble. If you're in the market for a new or used car, look no further than this dealership, ask for Q… you won't be disappointed! More

Very clean, the staff are very friendly, professional, knowledgeable about their business and pay attention to their customers. knowledgeable about their business and pay attention to their customers. More

Great experience with Stanley on the sales side. BUT, beware of the service department. Absolutely horrible. Spent $3500.00 on fixing the engine in my Pacifica. On the way home we called the dealers BUT, beware of the service department. Absolutely horrible. Spent $3500.00 on fixing the engine in my Pacifica. On the way home we called the dealership to report that the car was running actually worse than before we put it in their shop. I made arrangements to have the Pacifica towed back to the dealership as requested by the Service Writer. Low and behold!! After spending $3500.00 initially, now it needs a new $10000.00 motor. Not happening.They were paid to fix the vehicle and apparently they spent a lot of my money, on the wrong problem. Would rate the shop with a 0 if I could. More

Told them what I wanted and they made it happen customer for life. Staff was friendly for life. Staff was friendly More

Heyward was an excellent salesman! He helped us wade through the many choices available to us and helped us end up with a great choice for our vehicle. I highly recommend him and the He helped us wade through the many choices available to us and helped us end up with a great choice for our vehicle. I highly recommend him and the support staff. A great experience. More