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Hopkins Acura

Redwood City, CA

3.8
367 Reviews

1555 El Camino Real

Redwood City, CA

94063

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Showing 367 reviews

September 03, 2018

Professional and quick. The accelerated service is very convenient. More importantly, service advisor delivered as promised and on time. 30-45 min for a A1 service. Waiting More

by markoei008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
September 02, 2018

Awesome sales experience afain This was my second lease with Hopkins and all who I had contact with were helpful, and attentive to my needs and concerns including great pricing, I w More

by TDFMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Chapman, Artur Tekiel
September 01, 2018

Getting work done on my car. Mark did a great job helping me set up and scheduled my service to fix a paint issue with my car. He was very accommodating. The day I brought in my c More

by MPZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Terry Clark, Kah Fai Tse
August 31, 2018

Great internet experience Emailed Dealership, Daniel responded. Quick process, start of talks to picking up car less than 1 week. Accommodating. Best part was he always picked More

by EDMONDHO1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn
August 30, 2018

Great service! Went in for an oil change and tire rotation. Everyone was great, kept me up to date and got things done early. They even changed my windshield wipers More

by RJain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
August 29, 2018

Very pleasant, knowledgeable, and fair Sales rep Daniel was very knowledgeable, pleasant and efficient. My wife loves the vehicle (an mdx) as do I. I would recommend you guys to anyone who More

by MARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn, Ace Rezaee, Terry Clark
August 29, 2018

Great experience! I did my research. Knew exactly what we wanted. I have emailed multiple dealers and asked for their best price. Artur T. got back to me within minutes More

by SWIM4tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artur Tekiel
August 28, 2018

Always pleased with the service department. Terry Clark is always helpful and accurate in estimates of repairs. Car was ready faster than I thought it would be. I have never had to return the ca More

by DACOSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 27, 2018

New customer. Very satisfied. Service department was very prompt and courteous—Mark when I made the appointment and Terry on the day that the work was performed. I would return. More

by PERLETT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 27, 2018

battery change They took me in quickly without an appointment to have an emergency change of battery. Terry provided some good advice on what to do once the 3 year w More

by LP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
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