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Hopkins Acura

Redwood City, CA

3.8
367 Reviews

1555 El Camino Real

Redwood City, CA

94063

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Showing 367 reviews

August 15, 2018

Very efficient & Courteous. Noah personally helped me in both occasions I visit the store. He is Very efficient & Courteous. Kept me updated about the process and make it a ple More

by SAYANMAITY.10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
August 15, 2018

Wonderful car buying experience Wonderful pain free car buying experience. Sales representatives were very helpful and very nice. Pablo helped me make the right decision. No hassle More

by LEECH.KIMBERLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Rezaee, Pablo Sosa
August 15, 2018

Great spot Artur and Luke were helpful, knowledgeable, and courteous. Dealership was clean and professional, and the staff members were friendly. Happy with my l More

by JVP239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Chapman, Artur Tekiel
August 15, 2018

Hopkins Acura service department Service manager does not follow up on phone calls or messages left with his staff. Expensive add-ons that are not necessary for the factory set servi More

by CHRISLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc the service manager, Kah Fai Tse
August 14, 2018

Thorough service Always a pleasure taking my MDX in for service with Terry. Covered all the scheduled service items quickly and kept me informed along the way. Also ad More

by Cmt825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 14, 2018

Acura TLX Service My car needed routine service. At the dealership where I bought the car I was checked in promptly on arrival, and because it was only minor service I More

by STEVEGADOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
August 14, 2018

Great customer service. Always a Great customer service experience. Service depot. is very professional. Easy to make appointments. Car was clean upon return. Easy pick up. I More

by JZOUCHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 14, 2018

purchase new vehicle Luke Chapman provided excellent car buying experience Very good and knowledgeable about product. Took the time to clearly explain car's features. More

by PAULZ94043
Recommend Dealer
Yes
Employees Worked With
Ace Rezaee, Luke Chapman
August 13, 2018

Helpful and professional I appreciated the strong support and service provided by Raj Khara. He was able to deliver the specific car I was looking for at a fair price and was More

by ELLENKAPLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Rezaee, Artur Tekiel, Raj Khara
August 12, 2018

Easy and pleasant buying experience . Luke was very friendly and very knowledgible. Never rushed and explained everthing efficiently. Would defintely refer him to friends/family. More

by rymiura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn, John Li, Luke Chapman
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