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Hopkins Acura

Redwood City, CA

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rated
367 Reviews

1555 El Camino Real

Redwood City, CA

94063

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Showing 367 reviews

February 24, 2019

It was an easy process I knew the exact car I wanted as Acura car "packaging" gives relatively few choices (which is a very good thing!). It made buying process easy. 2 visi More

by DESCAHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Chapman
February 22, 2019

Excellent service Very thorough check-up, servicing, and repair. I feel quite confident that they will do a good job and take care of everything my car needs. More

by PENELOPE.GREENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark, Kah Fai Tse
February 22, 2019

Great Service, Great Communication This is the third time I've had my car in for service with Hopkins Acura, and I've been satisfied every time. Terry and the rest of the team were ver More

by deanthomassf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
February 20, 2019

Great service experience, as always. Having our car serviced at Hopkins is always a pleasant experience. We waited for the car to be done and were very comfortable in the lobby for about More

by JOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
February 20, 2019

Service appt review I had a great experience at Hopkins from both gentlemen who helped me. The drop off and pick up went smoothly and offered me an uber home after drop o More

by BAndrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Kah Fai Tse
February 20, 2019

Room for improvement When I pulled into the service area I wasn’t acknowledged. I stood around for quite a few minutes before someone helped me. The Service was done in a More

by alisondm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
February 19, 2019

Fast Service! Was in and out in under an hour. I really appreciate the quick service since I was in a rush to get someplace else. Thank you! More

by twl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
February 19, 2019

Great customer service I always receive great customer service from Terry Clark. He makes sure to keep you updated throughout the day. Always friendly, helpful and honest. N More

by joannehurlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
February 19, 2019

Excellent The service representative was very helpful in determining what needed to be done and things that will need to be done. The repairs were done timely More

by MARKSOLOMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
February 18, 2019

Noah is the best Every time I bring my car in, Noah goes the extra mile to help me with my car service. He offers service suggestions and future needs. More

by VICTOR valencia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah, Terry Clark, Kah Fai Tse
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