Horne Kia

Alex Islas and their whole team are very understanding and down to earth. No high pressure sales and they will negotiate to make a fair deal. and down to earth. No high pressure sales and they will negotiate to make a fair deal. More

Just started looking and they test drove me in a few cars. I will be back! cars. I will be back! More

My experience was excellent. This is the easiest one I have ever had. I willl recommend them to all my family and friends. This is the easiest one I have ever had. I willl recommend them to all my family and friends. More

**I would NOT RECOMMEND HORNE KIA! ** Went to buy my daughter a Kia Soul, last Friday. The vehicle was listed a little over 18000. Meet with the Internet Sales guy and told him we wi ** Went to buy my daughter a Kia Soul, last Friday. The vehicle was listed a little over 18000. Meet with the Internet Sales guy and told him we will be trading in a 2016 Ford focus and possibly putting 3000 down. We told him what we wanted our monthly payments to be. He said sure that would get us to the payment. He went back ran numbers and brought back Al Burton,the Internet Director who stated we needed an additional 2000 down as the price listed on the window of the vehicle did not include Kia factory upgrades totaling about 2500. So with taxes, documents fees, delivery fees and upgrades the price of the car would be a little over 24000. Putting us well over my daughter's monthly payment budget. It should be noted this would have been the 4th vehicle my family would have bought in the last two years from Horne Kia. Al was unwilling to work with us so we left. My wife found the same car at Tempe Kia for the same price of 18000. We went down to Tempe Kia and bought the vehicle and got the Platinum maintenance service package and still was in my daughter's monthly budget. I would NOT RECOMMEND HORNE KIA! DO NOT BUY HERE!!! I repeat DO NOT BUY HERE!!! More

Worked with Barbra Bloss to buy a new Forte. She is the best! Highly Recommend. She is the best! Highly Recommend. More

they will not honor any prices you see, they will have added bogus warranties and useless paint protection on scratched paint chipped cars, expect to pay a few grand above what you actually see, don't was added bogus warranties and useless paint protection on scratched paint chipped cars, expect to pay a few grand above what you actually see, don't waste your time More

Purchased an EV from them recently. They straight up lied to me when they told me my car would qualify for the EV tax credit. Salesperson Haidar and Assistant Sales Manager Ray were unp They straight up lied to me when they told me my car would qualify for the EV tax credit. Salesperson Haidar and Assistant Sales Manager Ray were unprofessional when I went back to them and asked about it. Wait time was extremely long, and the financer was noticeably irritated when I declined extra warranties on my vehicle. They also asked me to lie on their survey about their performance. More

My husband showed up to ask about a vehicle that was on the lot, he advised the sale’s person that we wouldn’t be financing because we were already pre-approved for a loan. While my husband test drove the the lot, he advised the sale’s person that we wouldn’t be financing because we were already pre-approved for a loan. While my husband test drove the vehicle and waited patiently, he was told that I needed to sign paperwork to finalize the sale. I was 45 minutes away and after 20 minutes my husband calls me that the vehicle was sold. I asked to speak with the manager and asked him what kind of games to they play by misleading customers? The manager assured that the vehicle was not sold and that before we could continue talking he needed to pull my credit. I told him I wasn’t financing through them that I had my own bank, he later said that he needed to “confirm” my identity by pulling my credit. I refused!! As I arrived, he was no where to be found, 15 minutes later he shows up to the table i was waiting just for him to say: “we just sold the car” WHILE my husband and I were waiting to finalize the sell!!! He then says: well, you didnt let us pull your credit so its 1st come on the sells of the vehicles! I figured it was best not to deal with ignorance at this point! I have never in my life have experience a dealership this shady and money hungry! More

Chris Smith: You didn't return or answer our calls on the 'direct line' you gave us. Thanks for helping us avoid a disaster of a dealership. the 'direct line' you gave us. Thanks for helping us avoid a disaster of a dealership. More