"July 4th Roxana in Sales"
- Jerry C.
Greeted by Roxana and told her we were looking for a car for our grandson to take to school. She was kind, sincere and very knowledgeable of her products. She had the exact car we were looking for at the price we wanted to pay and the whole buying experience went very smoothly. I will be looking for another Kia for another grandson in 10 months and will seek out Roxana. The present car is out of state where our grandson goes to college so I can't comment on Horne Kia's service department. Overall we were totally satisfied with the whole buying experience with Roxana. Barbara was of great help too in delivery.
Jerry and Marsha Carroll, Chandler, AZ 85249
I compared pricing with another dealer in Scottsdale and Horne Kia worked with me to get the best price. I appreciated Roxanne’s help in making the purchase efficient and also appreciated the ability to work through the Internet department to get pricing known before even entering the dealership. I do love my little Kia Soul!
Other Employees Tagged:
, Can’t remember the mans name in finance dept
"Overall Terrible Experience"
Terrible experience from start to finish. They add on ridiculous additional add-ons to add thousands onto the asking price. When they engine blew in the 1st week they would not take my calls and when I got to speak with someone I got the run around. They refused to give me my money back and the replaced the engine with a higher mileage engine. I will never buy from Horne again.
"Great in Service and Sales"
I previously visited Horne Kia for service and received such excellent service that when it was time to buy a new car for my daughter Horne Kia was my first choice. I will be going back when it is time to upgrade my car.
"Great Shopping at Horne Kia"
Buying a new Cadenza for a great price was easy. Their web site provided accurate (and up-to-date) information. Staff answers emails in an hour or less.... And all the folks at the dealership act as a team to provide an enjoyable experience. Roxana Fador was part of that enjoyable experience. Wife and I arrived at the dealership 20 minutes early, and Roxana filled in for our sales agent getting our selected car ready, and conducted the test drive. She was great!
"Barbara and Don Rock!"
I had the best service hands down at Horne KIA! I went to a couple of other dealers and I felt that I was being taken advantage of my situation at the end of my lease. I called and talked to Barbara before I came in and she assured me that she would take care of me. Both Don Wing and Barbara Bloss were an absolute delight to deal with and they helped me get out of the rough lease I was in previously ! Thank you to both of you for all your help and for making it the best dealership experience I have ever had!
"The customer service, the job done on my car, everything wa!"
- Carchama for14
Soon as I drove in John came up to me so profesional asking what I needed for my car, direct me right away to Andrae who take care of my car needs right away, he went over all the services that they will work on my car, and when they were done he wen over again explaining what they did work on my car and ask me if I had any questions, everybody treats customers with respect and professionalism, I am pleased to come to my Kia!!! ????🎄
Other Employees Tagged:
Andrae and John
This is the 4th car we have bought from barb when we buy a Kia this is my go to person always a great experience
I am amazed by the customer service and highly recommended doing buisness with this wonderful woman Barbara! As well as Wendy and Allen, what a great experience buying a car
"Amazing experience "
We had a great experience purchasing our vehicle from this dealership. Barbara and Kylor were absolutely phenomenal. We purchased an electric vehicle and they did everything in their power to get the car charged and ready for us. Honestly, they went above and beyond to ensure that we had adequate equipment for the vehicle. We were able to ask questions and received knowledgeable answers. If they didn’t know the answer right then, they researched it and within minutes had an accurate answer. The energy of both Kylor and Barbara was fantastic. They seemed just as excited about the vehicle as we did and that was greatly appreciated. If you are looking to purchase a vehicle from a place that puts all the information right out there for you honestly (no issues they are trying to hide), and allows you time to make your decision (doesn’t rush you into an answer), we recommend this dealership and seeing Barbara and Kylor. Even the finance department was pleasant and knowledgeable.