Hoselton Nissan
East Rochester, NY
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Thumbs up to the Service Dept. at Hoselton Nissan!! I have not been to a more friendly, courteous, go the extra mile, dealership since we have been buying our cars at Hoselton. They make you feel welcome have not been to a more friendly, courteous, go the extra mile, dealership since we have been buying our cars at Hoselton. They make you feel welcome and treat you like you'd treat good friends. Hats off to Jared and Mike, they're the best in Service! Keeps us coming back, even if its just for an oil change. We live in Webster where we could go to any number of places for that, but will go the extra distance to go to Hoselton. Thanks for the great service, Maryann Micoli More
I scheduled a lube / oil change online and arrived at the appointed time. I was immediately accepted in to the service area and the work was performed well and completed in approximately thirty minutes. appointed time. I was immediately accepted in to the service area and the work was performed well and completed in approximately thirty minutes. The staff was professional and friendly and my wife and I were impressed. More
Disappointed with my car buying experience and over all experience. My service was ok but purchasing the extended warenty and not having it covered for a part that other people have had covered with the sa experience. My service was ok but purchasing the extended warenty and not having it covered for a part that other people have had covered with the same warenty. Everyone was pleasant and nice I do have to say.. More
I purchased a new Nissan in '10 and it was the most I purchased a new Nissan in '10 and it was the most pleasant auto buying experience I have had in my life. I have purchased many autos in the 45 plus I purchased a new Nissan in '10 and it was the most pleasant auto buying experience I have had in my life. I have purchased many autos in the 45 plus years that I have been driving. So I decided to return to Hoselton to purchase my 2013 Nissan Altima. I hoped that the previous experience was not a once in a lifetime experience. Well, it was not! This experience exceeded my expectations. My sales consultant, Nick Cooper, was a pleasure to work with. He made my most recent auto buying experience quite enjoyable. The Hoselton Nissan staff really go out of their way to serve their customers! I got a fair price for my trade and an excellent price on my new Nissan. Hoselton really has the auto buying experience nailed! I would recommend Hoselton Nissan to anyone in the market for a new or preowned vehicle. I know that I will return to Hoselton for all my future automobile needs. EditDelete More
I first shopped around at other dealers and online. When I was ready too buy I went online and saw unbelievable savings at Hoselton Nissan. Chatted with a on line salesman. He talked me into coming to see w I was ready too buy I went online and saw unbelievable savings at Hoselton Nissan. Chatted with a on line salesman. He talked me into coming to see what they had to offer.I was pleasantly greeted at the front door, and sent Frank D'ambrosia in sales. With in two hours I purchased a new 2013 Rogue. The deal was performed quickly and flawlessly. The team of sales and management are all true professionals.It was the best new car buying experience I ever had .Thank You Hoselton and Team. I love my new Rogue. More
1st time buyer at hoselton, was treated great. our salesman was bill bolia. he did a great job of getting me what i wanting for my trade in. with my trade in and their price of new car it was a real g salesman was bill bolia. he did a great job of getting me what i wanting for my trade in. with my trade in and their price of new car it was a real good deal. thanks bill More
On three separate occasions, my appts were made incorrectly, either an incorrect time or not in the system at all when I arrived. On my most recent visit, I was having struts replaced on my brand incorrectly, either an incorrect time or not in the system at all when I arrived. On my most recent visit, I was having struts replaced on my brand new rogue because the trunk was not working properly. After the struts were ordered, I had to call several times to see if they were in and finally after calling a couple of times, someone told me they were on back order. When I finally did receive the call that the struts were in. I was told they could be replaced within a 1/2hr time frame. Upon arrival, I checked in and the lady who checked me in for my 12 noon appt said "you are leaving the car because all the mechanics go to lunch between 12-1pm" and she also stated I had no appt for 12 noon.....I proceeded to say Hoselton Nissan has the worst customer service ever. Then a co-worker stated he would have a mechanic stay behind and complete the work and apparently in the notes sections on my invoice it did state my appt was at 12 noon. It was completed in about 45 minutes. Well, needlessly to say when I tried my trunk after arriving home......it is still having an issue of not opening all the way as it did when I first purchased it. I have yet to call back because of the experience(s) I have had thus far. Very disappointing and I will never purchase another Nissan going forward. More
This dealer is close to my home, and offers free pickup and dropoff (of me) when bringing my Nissan in for service. Their people are cordial and helpful. Plus, they fix problems. and dropoff (of me) when bringing my Nissan in for service. Their people are cordial and helpful. Plus, they fix problems. More

