House of Imports

Excellent customer service. Worth recommending to family and friends. I had very positive experience. Thumbs up!! Worth recommending to family and friends. I had very positive experience. Thumbs up!! More

Came into service center due to having issues with apple car play; and Bluetooth system. There were no loaners available until 2 day, and when I received my car back there were no complimentary car wash tha car play; and Bluetooth system. There were no loaners available until 2 day, and when I received my car back there were no complimentary car wash that’s usually provided. Customer service could’ve been better. More

It took several minutes for anyone acknowledge me. I don't think they thought I was a customer. I don't think they thought I was a customer. More

Customer service was second to none. I do regret purchasing the additional warranty and maintenance. Other than that it was a good experience. I do regret purchasing the additional warranty and maintenance. Other than that it was a good experience. More

The sales team are very knowledgeable, friendly and honest . I have been their loyal customer for over 20 years honest . I have been their loyal customer for over 20 years More

Scheduled service via phone call because site keep freezing, but still was pretty easy. Jag, service advisor, was quick and efficient. A loaner car was available so I didn’t have to wait, I made a req freezing, but still was pretty easy. Jag, service advisor, was quick and efficient. A loaner car was available so I didn’t have to wait, I made a request when scheduling my appointment. Service was completed within a few hours and communication between myself and Jag was easy with the text option. More

It’s has been 5 years since I received the service from the House Of Import, and Bill Chow (staff) who always solves car problems with a friendly and responsible attitude every time I visit. So I feel comf the House Of Import, and Bill Chow (staff) who always solves car problems with a friendly and responsible attitude every time I visit. So I feel comfortable and thank you to Bill Chow and House of Imports. More

The service was great, especially Kevin Sanchez, who really went out of his way to help me 18year old daughter get her first car. really went out of his way to help me 18year old daughter get her first car. More

Very poor service and communication. After making an appointment. Didn't get anything done .wasted time and money. After making an appointment. Didn't get anything done .wasted time and money. More

Excellent service. Thank you Tarek and Gary for the wonderful experience. Really happy with our certified preowned Mercedes. Highly recommend this dealership. Thank you Tarek and Gary for the wonderful experience. Really happy with our certified preowned Mercedes. Highly recommend this dealership. More