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House of Imports

Buena Park, CA

Overview
Reviews
Vehicles
4.7
849 Reviews
House of Imports is the best place for new Mercedes-Benz vehicles and pre-owned cars in Orange County. Our expansive showroom features an extensive inventory of new Mercedes-Benz vehicles, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Mercedes-Benz, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, on Auto Center Drive just off of the 5.
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6862 Auto Center Drive

Buena Park, CA

90261

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Showing 849 reviews

September 02, 2021

Very bad attitude if u can’t make deal with them. They will tell u not deserve Mercedes ..if we can not make deal just stop calling me. Not call Customer and be rude to them. I know I don’t deserve AMG. More

by Arnoldren
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
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Sep 07, 2021 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5553 -- we hope to hear from you soon.

August 30, 2021

This is my second car purchased from house of import. Great service, great price and great quality , I will definitely recommend House of Import to my friends. More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jag
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Sep 04, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

Excellent assistance & service.Professional, Knowledgeable of his job.Considerate & wholesome personality. Reliable & always willing to help . An asset in your company. More

by jessieflowers61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan , Halina
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Sep 04, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 26, 2021

From sales, finance, service team and General Manger the entire team was very professional friendly and super accommodating! More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Tony and Edwin
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Sep 04, 2021 -

House of Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Andrew was very helpful during our cars servicing and repairs. More

by Eliza.erika89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 04, 2021 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

i schedule maintenance online for my mom who doesn't speak very good english. i use her name with my email, and shortly after, i get a lot of spam sent to my email addressed in her name. house of import More

by hoiisnogood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember
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August 26, 2021

Staff is very nice and friendly and give good advice More

by isabelbelgica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lin lin Ma,and his collegues
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Sep 04, 2021 -

House of Imports responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 24, 2021

They help me a lot . They do really good the service and help me with my financial with easy steps. My car is perfect. Thank you More

by Linhphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
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Aug 27, 2021 -

House of Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2021

on time…Adam is friendly and knowledgeable…fix and check on time…Adam is friendly and knowledgeable… fix and check my car what was needed… More

by nildaabella714
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
adam
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Aug 31, 2021 -

House of Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at House of Imports! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 24, 2021

Great service. Great service department. Fast service. No wait time. Available appointments. All personnel is friendly. Dealer under construction so no courtesy car wash done. More

by Jessica.abad921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
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Aug 24, 2021 -

Jessica.abad921 responded

Great

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