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Hubert Vester Honda - Service Center

Wilson, NC

4.8
408 Reviews

408 Reviews of Hubert Vester Honda - Service Center

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December 31, 2023

Even though they are a Honda Dealership, I had my Enclave Serviced there. Travis met me at the door and personally introduced me to the Service Department. Such a warm feeling and wonderful experience. Th More

by bg8846828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

Got wrong rim, inconvenient when I got to samsclub to find out and couldn’t get new tire put ion. Called today and Honda is ordering correct rim and will put new tire on and put in car. Costumer service More

by POOHWATERS
Recommend Dealer
Yes
Employees Worked With
Megan Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Hubert Vester Honda responded

We appreciate your understanding and patience about the confusion with your rim. So glad to hear that our Parts Team jumped into action to resolve the issue. Thank you for recognizing Megan's excellent customer service and for your recommendation and positive review. We look forward to taking care of you again. Lisa Owens Customer Relations Manager

December 21, 2023

Service took 4 hours- found out when I picked up my car they had to fix a recall. I appreciate that was fixed but a phone call would have been appreciated to let me know why it was taking so long. I had ev More

by Dana
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

Ultimate professional. Had my 60k service done and they only recommended what I needed. Fantastic service experience. More

by DHARVEYHVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Hubert Vestet did great. Honda Corp needs work. Too many problems with the Odyssey van. More

by SARACHARLIEDANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

They were prompt and polite. Very professional. Dealership was clean and comfortable for the wait. More

by PDTFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

My husband and I always have a great experience when getting my Pilot serviced. All staff is professional and provide the best customer service around. More

by ALLISONS0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Boykin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Your mechanic stripped out one screw and cross threaded another one the air filter cover, cover left off xxx battery terminal More

by WJFARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Hubert Vester Honda responded

Mr. Fardy, we do regret that your recent visit was not a positive experience and fell short of our standards. I understand that our Service Director, Heith Cummings, called and apologized to you and since has also had the necessary part(s) replaced for your vehicle. We appreciate your patience during the path to resolution. Lisa Owens Customer Relations Manager

December 08, 2023

Always get great service when ever I take my cars in for servicing; Great people in the service and parts department. Always very polite and kind. I highly recommend your service department to anyone. More

by EJOYNER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

In and out in less than an hour. Everything was taken care of. Staff was polite friendly and helpful. More

by JONLUNDBERG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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