Hubler Nissan

Great service! The nissan family really helped me purchase my new vehicle! Ask for Sam as he really helped me make the right decision with my new nissan rogue! I lov The nissan family really helped me purchase my new vehicle! Ask for Sam as he really helped me make the right decision with my new nissan rogue! I love my new car! More

Excellent customer service I recently purchased a vehicle fr hubler Nissan. The sales professional was very helpful friendly and knowledgeable. He allowed us to test drive many I recently purchased a vehicle fr hubler Nissan. The sales professional was very helpful friendly and knowledgeable. He allowed us to test drive many different vehicles before making our selection. He went over the car in full detail, made us very comfortable with our decision. Answered all our question and walked us through every step. Everyone had already left for the day and he was still helping us with our purchase. Josh was very enthusiastic about his job, he even helped entertain my toddler as we were working on paper work! Very satisfied customer will return when I need another vehicle and will recommend to family and friends!! More

BUYER BEWARE!!! I was sold a 2010 Ford Escape and unbeknownst to me, it had been in a previous accident. 8 DAYS AFTER THE PURCHASE DATE the hood flew up on the highway causing significant damage to b unbeknownst to me, it had been in a previous accident. 8 DAYS AFTER THE PURCHASE DATE the hood flew up on the highway causing significant damage to both the hood and the windshield. Since my car has a 3 year warranty, I took the car to the local Ford dealership here in Delaware where they informed me of previous damage to car. Two separate dealerships concluded the hood flew up as a result of damage sustained in the prior accident. When both my family, and the auto body shop spoke to Hubler Nissan's general manager Ken about the incident he was beyond rude. Not only was he not apologetic for selling me a vehicle with an issue, he went on to say this was not his problem and for us all to deal with it ourselves. The salesman who sold the car, Dennis Henson, was apologetic and beyond helpful in trying to help us resolve the issue while his superior Ken was the opposite. Huber can not pride themselves on good customer service when this is how they choose to respond to an issue of this magnitude. Ultimately, my family had to pay $2,059.20 to repair my car to allow for it to be driven back to Indiana. This is all within 30 days of sale!!!!! Before you buy a car from this dealership consider how they will respond to you if there is an issue. An attitude of "I don't care, not my problem" is disgusting in a field where customer service is a primary pillar. I am 100% dissatisfied with the car and my experience. Currently, the vehicle requires further repairs so this matter is still unresolved. Mind you, this is a 2010 Ford Escape for which we are paying well over $12,000. This is completely unacceptable. Take your business elsewhere to a company that will respect you and that takes pride in the vehicles they sell. More

After deciding on the new car I wanted, I went to the dealership to buy it. I owned a Hubler Mazda and wanted to trade for the larger Maxima. Several salesmen and managers at Hubler Nissan went on and on dealership to buy it. I owned a Hubler Mazda and wanted to trade for the larger Maxima. Several salesmen and managers at Hubler Nissan went on and on, slamming the people who worked at their Mazda dealership. After some back-and-forth regarding price, it was nearing 5pm when I made a written offer; the sales manager gave me the evil eye from across the room, my salesman rolled his eyes & told me "We're expecting to be busy tonight. Come back in 2 days...we won't be busy then." Two hours later I was signing papers on a deal at a competing local dealer -- got the exact same car for $3,000 LESS than the amount I had offered Hubler Nissan! More

We had a great buying experience. The dealer was understanding and not pushy at all. Jim Morris is a good person and sincere. He takes note of what you want and tries his best to satisfy the require understanding and not pushy at all. Jim Morris is a good person and sincere. He takes note of what you want and tries his best to satisfy the requirements. We got the best price among all Nissan dealerships. This is a real customer opinion and not one inserted by the seller!! The facility has a nice waiting area and we recommend it for a visit. More

I found my SRT4 Neon on their website, set an appointment for the following Saturday. Took the car on a Test drive and loved it! The car drove smooth shifted smooth everything about it was great. The sales P for the following Saturday. Took the car on a Test drive and loved it! The car drove smooth shifted smooth everything about it was great. The sales Person Derek Mitchell was awesome, he was very accommodating, polite and made things entertaining while I waited to go into the finance office. I would definitely go back and recommend anyone to him and to the Hubler Nissan Store. 10 out 10 experience. More

Hubler Nissan After trying to buy a Junk 2002 s-10, they Hubler Nissan After trying to buy a Junk 2002 s-10, they would not deal... I went to a different dealership and gave them 20,000 for a nice vehicle. Hubler Nissan After trying to buy a Junk 2002 s-10, they would not deal... I went to a different dealership and gave them 20,000 for a nice vehicle... It's all in how you treat people, this place could use a training session... the kid that was the salesman was cool, but the truck I was looking at was unsafe to drive on the street (told by sales manager), and they would not deal with me... the place was very un-professional... I would drive 50 miles out of my way to get a vehicle, rather than go back there!!! Just thought you would like to know... p.s. don't worry about getting back with me on this... someone was supposed to e-mail me from your "chat" dept... but didn't.... So someone else got my money.. Tom More

Through events out of my control, it was necessary for me to terminate my lease early. On Saturday, August 13th, I returned my Nissan Sentra to the Hubler Nissan. Jim Shields INSPECTED my car, and ISSUED A to terminate my lease early. On Saturday, August 13th, I returned my Nissan Sentra to the Hubler Nissan. Jim Shields INSPECTED my car, and ISSUED AN ODOMETER STATEMENT to me. I told him I anticipated having to pay an early termination fee, to which he replied that the car was in very good shape, and the dealership would probably just buy the car off of Nissan Motor Credit and sell it, and I probably wouldn't even have to pay a penalty. During the vehicle inspection, he attempted to assist me in the removal of my Disabled American Veterans plate. We were unsuccessful, and he told me he would call me Monday to let me know the outcome, and that he would have one of their mechanics remove my plate so I could come pick it up. (By the way, it was a 2010 Nissan Sentra, leased in October of 2009, with just over 19,000, so it was about 3000 miles UNDER my lease allowance, and they had a 2008 on the lot at the time, with roughly 49,000 miles they were asking $14550 for) I didn't hear back from him. We repeatedly called the dealership to ask for an update. After calling the dealership so many times, on Saturday, September 17th, they told us the vehicle was REPOSSESSED. Imagine my surprise! They claimed we ABANDONED the car on their lot. THEY inspected the car, and issued an odometer statement. Does that sound to you like WE ABANDONED IT??? After asking to speak to the GM, Marcel Williams, he gave us the same point of view. I'm not sure how they came to this conclusion. We told them if that was how they wanted to handle it, then we would come back and pick up the car, and continue with the lease, to which they told us Nissan had already picked up the car. Why didn't they tell us this was their point of view? We would NEVER have returned the car early if they had told us this was how THEY were going to address it. Furthermore, if the car was REPOSSESSED, it will probably be the first time IN HISTORY that a car was repossessed when there was NO PAST DUE payment. We paid for the upcoming months lease just days before returning the car. Marcel Williams talked to me like I was an low-life, out-of-work, uneducated deadbeat. He had the nerve to tell me that I can not terminate a lease early, and I asked him then why is there Early Termination language in the Lease Agreement? He was like a deer in the headlights. I would think as the General Manager of a Dealership, you should KNOW WHAT YOUR OWN CONTRACTS CALL FOR. Maybe this is something a GENERAL MANAGER should know before being made a General Manager. When it comes to leasing cars, yes, I am uneducated. This was my first (and last) lease). But uneducated, and deadbeat, he underestimated me. I will tell everyone how they treated this Disabled Persian Gulf War Veteran. What I find just as disturbing, is I have purchased 4 or 5 vehicles off the Hubler Automtive Group in the past 15 years. NEVER AGAIN, from any of their dealerships. More

I just leased my new altima from the internet department from Hubler Nissan. They gave me the best deal compared to the other nissan dealers and they treated me great. The paperwork was fast and they had from Hubler Nissan. They gave me the best deal compared to the other nissan dealers and they treated me great. The paperwork was fast and they had my altima cleaned and ready for me as soon as I was done signing everything. They even gave me a free full tank of gas and a free oil change. I would definitely recommend them and I will buy my next car from them as well. More