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Hudson Cadillac Buick GMC - Service Center

Poughkeepsie, NY

4.2
27 Reviews

27 Reviews of Hudson Cadillac Buick GMC - Service Center

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April 27, 2022

I was very pleased with the service that I received at Hudson Cadillac Buick GMC on my XT4.The people were very courteous and helpful. More

by Gerijohnval
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRANDON MILLER WENT OUT OF HIS WAY TO HELP ME. HEIS A GREAT PART OF YOUR TEAM..AY TO HELP ME .HE IS A GREAT
October 04, 2021

I purchased my 2016 Cadillac ATS Coupe at a different dealer in 2016. My warranty had ended after 5 years. The mileage on this car is a little less that 33,000. Recently my touchscreen started to flutter More

by Myegirl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda (service department)
Oct 14, 2021 -

Myegirl responded

I want to say thank you to Mike Mullaney, General Motors and the service staff at Hudson Buick, Cadillac. Mike, for the time he took to look into my situation with GM and then the workers that replaced my touchscreen. It was an awesome experience.

June 17, 2021

Good experience, they had want i wanted it, at the price. I would definitely recommend this dealership to family and friends. I will be back when it’s time for a new car. More

by kaylo47
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mullaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mullaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Golestani
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Enkler Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Staffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Greenstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Rothermel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Perry
May 03, 2021

The sales person was very nice Allen was not pushy he was patient could have kept me a little more informed on the process but overall very approachable and he is a good sales person More

by Kiefer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mullaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Golestani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Rothermel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Their service is horrible. I've scheduled service multiple times that they have rescheduled it to only fail again. These service appointments include a " claimed "Cadillac pickup and drop off from m More

by gmaier
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Steve ( manager of service )
Feb 02, 2021 -

Hudson Cadillac Buick GMC responded

Sorry about the missed pickup this morning Mr. Maier. The blizzard prevented our shuttle driver from getting in on time We will be at your home at 830 tomorrow to get your oil changed, tires rotated and State inspection done.

December 08, 2020

I purchased a brand-new Cadillac XT4 Premium Luxury at the end of July of this year. My salesman was Mike Graff and he worked hard to locate he exact car I wanted. Unfortunately the car developed a very s More

by k.stack7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Farrell
March 07, 2020

I have had great experience with sales in the past here. It’s a waste when the service department is so terrible. They are rarely honest, they don’t care about know defective issues. I had a oil consumption More

by DisappointedTerrainOwner
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Mullaney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Farrell
January 05, 2020

Service performed on my 2009 cadillac cts As always, they take care of me and my vehicle as soon as I come into the dealership - very friendly, and always greet you and talk to you. They look More

by Henry
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Feenaghty
June 20, 2018

Wonderful experience I needed a quick oil change and tire rotation. Car was returned nice and clean, alignment check was also done. Wish my local Lexus dealer could provi More

by Globetrotter
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Farrell
May 29, 2018

Awful experience brought my older cadillac to be serviced because the transmission was shifting oddly. I had an appointment for Saturday, but it wasn't until Weds th More

by NY Nurse
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Farrell
Jun 13, 2018 -

Hudson Cadillac Buick GMC responded

It was a pleasure speaking with you on the phone earlier. I apologize again for the miscommunication and I am glad you were able to get your Cadillac repaired.

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