Hudson Ford

Customer Oriented Organization - Solid Partnership I just concluded a deal on a 2016 Ford Explorer - LTD. I dealt directly with Amillie Kayacan, and she was a very customer oriented sales associate. I just concluded a deal on a 2016 Ford Explorer - LTD. I dealt directly with Amillie Kayacan, and she was a very customer oriented sales associate. She supported all aspects of the process well. She was knowledgable about the product, knowledgable about the process, and kept things moving on my behalf with a high sense of urgency. I knew what I want, and she supported it. I HIGHLY recommend Amillie to any and all future car buyers. She will do everything in her control to meet you needs as a customer. Levi followed up with solid support on the finance end of things. On a scale of 1-10....I give my experience an 11. I encourage anyone looking for a new vehicle to experience it themselves. - Andy More

Joe Neinas Joe was awesome to work with and answered all my questions. Will definitely refer my family and friends to him. I love my new vehicle. Thanks Joe! Joe was awesome to work with and answered all my questions. Will definitely refer my family and friends to him. I love my new vehicle. Thanks Joe!!!! More

You get what you don't pay for. I did my search online. I did my research as to model and features online. For what I got going to your dealership I could of just as easily got that I did my search online. I did my research as to model and features online. For what I got going to your dealership I could of just as easily got that online as well. Your salesman was not empowered at all. Basically all he did was tell me he couldn't deal on ANYTHING and showed me how to match my phone up with the bluetooth, which the manual or just looking at the screen could've done as well. He was a nice guy, really, but If that's the future of a dealership why wouldn't I shop online and bypass your mark up. You tried to pedal your extended warranty when it's not even Fords and I found a genuine Ford extended warranty (ONLINE) for 800 less. I asked if I could get floor mats at cost and you wouldn't do that either. If it hadn't been the exact model and color the wife wanted I wouldn't have bought from you and trust me I tried to find the same mix. You are probably pretty proud you squeezed every penny you could out of me. Good, you feel that way. I work in a building with 700+ people in a high tech company across the river from you. They'll know about you as well. If that's your business model, great, you can be replaced by a web page. By the way, it was a good price and I like the car. I won't be using the oil change certificate, I'm sure that if brought it in you'd find something that would be charged outside of the oil change. Not impressed folks, you're memorable for the wrong reasons. Despite that, you were friendly, have a Merry Christmas, I hope you change for the better. More

Great experience! Amilie was great! Positive and upbeat, knowledgeable, attentive, and professional. We love our new truck and we're so thankful for the care that we Amilie was great! Positive and upbeat, knowledgeable, attentive, and professional. We love our new truck and we're so thankful for the care that went into our experience. We will definitely recommend Hudson Ford , we can tell the dealership is a well -oiled machine that truly cares about their customers. More

Wonderful experience! Jason Kahl was so helpful and patient while we tried to decide which vehicle to buy. We changed our minds several times but he was always happy to "ru Jason Kahl was so helpful and patient while we tried to decide which vehicle to buy. We changed our minds several times but he was always happy to "run the numbers" each time. The GM, Connie, also helped out with our final decision. We LOVE our 2016 Fusion! More

In and out This dealership did a great job of preparing the car for me. It was raining pretty hard that morning and Joe found a dry spot inside where we could l This dealership did a great job of preparing the car for me. It was raining pretty hard that morning and Joe found a dry spot inside where we could look the car over in. The car was immaculate, inside and out. Joe went over the various electronic navigation, entertainment, and environmental programs and controls. He has obviously worked with the Ford subsystems and conveys the various settings very well. The paperwork was ready and in order. Several signatures and I was out the door and ready to make a 600 mile journey. The car performed flawlessly in rain, slush, and snow. You folks run a tight ship. Good Job and thank you for the Veteran discount! More

Great team to work with Joe and Andy were great to work with. After countless emails and conversations we finally picked the truck we wanted and needed. Levi in the finance d Joe and Andy were great to work with. After countless emails and conversations we finally picked the truck we wanted and needed. Levi in the finance department had everything ready to go like I had earlier asked for. Took the truck for a final test drive, reviewed all of the functions, signed papers, drove home in a new F-150. Awesome. I am expecting any future service needs to be met with the same high level of attention. More

Andy, Janell and the whole team were exceptional I was very impressed with overall product knowledge levels of the team and the personal touches that they brought to the experience. I felt like I wa I was very impressed with overall product knowledge levels of the team and the personal touches that they brought to the experience. I felt like I was important! Thank you! More

Sales Team GETS IT RIGHT. Purchased a new 2015 F-150 Crew Cab. First Brandon Riel helped us determine which vehicle would meet our needs. A list of everything from drive train Purchased a new 2015 F-150 Crew Cab. First Brandon Riel helped us determine which vehicle would meet our needs. A list of everything from drive train to trim was formulated and how to save dollars on packages, rebates, etc. I felt that finding the truck with the variety of options we wanted in DECEMBER would be a daunting task. Brandon worked the computer system and found the exact truck including the color (ruby red). (specific transmission, differential, bed length, options etc.) NO PRESSURE. WORK TO DETERMINE THE RIGHT VEHICLE. RELAXED ATMOSPHERE. EMPLOYEES WORK WELL TOGETHER. THEY SPEND TIME NECESSARY WITH YOU. TAKE PRIDE IN HELPING YOU. I also enjoyed working with Janell Lundgren and Levi Klaudt. Brandon Riel is the sales person everyone wishes they could find. Thanks John G. More

my new used car - 2011 Ford Fiesta I generally don't like shopping for cars, but my salesman Joe Neinas made it easy. First we sat down and he listened to what I wanted and needed. He I generally don't like shopping for cars, but my salesman Joe Neinas made it easy. First we sat down and he listened to what I wanted and needed. He asked some questions (e.g., how much do you want to spend, etc...) Then he searched his inventory and made a suggestion to me (with a couple close alternatives) and I bought the car he suggested, because it is exactly what I need. It could not have been any easier and I am very happy with my new used car. Thanks Joe! More