Hudson Honda

Unacceptable and Disrespectful Service I recently had an extremely disappointing experience at Hudson Honda. Yesterday, I called the service desk to schedule an oil change with a tire rotation, as I had an extremely disappointing experience at Hudson Honda. Yesterday, I called the service desk to schedule an oil change with a tire rotation, as I had received a coupon for a deal. The service representative confirmed that the coupon could be honored for my Nissan, given that I purchased the vehicle from this dealership last year. My daughter came in for the appointment, but the gentleman at the desk told her the price would be approximately $120 for the service. When my daughter mentioned that the lady on the phone confirmed the coupon would be honored (and even verified this with her supervisor), the gentleman's response was appalling. He dismissed the confirmation by saying, “She is a lady, and she does not know anything about cars” This behavior was both disgusting and highly disrespectful. For an employee to make such a sexist and dismissive remark, especially to a customer, is entirely unacceptable. It reflects poorly on the dealership's professionalism and commitment to customer service. I expect better from Hudson Honda and would appreciate an explanation for this behavior, along with steps to ensure such incidents don’t happen again. As of now, I cannot recommend this dealership and will strongly reconsider returning for future services. More

Truly disgusted with this place. Terrible service. Lying employees. Just the worst company to ever purchase a vehicle from. They owe me so much money and has a 1000 excuses for not Terrible service. Lying employees. Just the worst company to ever purchase a vehicle from. They owe me so much money and has a 1000 excuses for not paying me back. Yirko and David Salgado is never available or always has excuses. Absolutely pathetic. I will never ever recommend this place More

If you want to buy a Honda from a dealership for a fair price and feel like the staff actually care about you, I would highly recommend Hudson Honda. Hudson Honda run a family feeling dealership and go price and feel like the staff actually care about you, I would highly recommend Hudson Honda. Hudson Honda run a family feeling dealership and go out their way to make you feel like your sale matters. We were greeted by the manager Victor on arrival who went above and beyond to help us, then we met Milton who handled the actual sale. Milton was kind, courteous and not pushy, we never felt uncomfortable with him. Yirko the finance manager helped with all the paperwork, answered all my questions, again a very kind and not pushy. Buying a car is never completely smooth but any concerns we had were rectified by Victor and his team. More

Deception Pricing on Certified Pre Owned Pilot you think the price is with the certification in is not and it is a lot more expensive. the price is with the certification in is not and it is a lot more expensive. More

Bad service they have me the truck with half tank of gas and the truck was not washed also has a scracth in the back of the truck and the truck was not washed also has a scracth in the back of the truck More

I recently had an exceptional experience at Hudson Honda, and I can’t recommend them highly enough! From the moment I reached out, their customer service was top-notch. The team was incredibly responsive and and I can’t recommend them highly enough! From the moment I reached out, their customer service was top-notch. The team was incredibly responsive and attentive, making the entire purchasing process a breeze. I was particularly impressed with how they handled my vehicle appraisal. Not only did they honor the initial estimated offer, but they actually exceeded it, which was a delightful surprise! It’s rare to find such transparency and integrity in the car-buying process, and it made me feel valued as a customer. A huge shoutout to Anthony, my sales representative. He went above and beyond to ensure that I found the perfect vehicle for my needs. His knowledge of the inventory was impressive, and he took the time to answer all my questions without any pressure. Anthony’s friendly demeanor made the experience enjoyable, and he truly made me feel like a priority throughout the process. The atmosphere at Hudson Honda is welcoming and professional, which added to the overall positive experience. I left feeling confident in my purchase and grateful for the outstanding service I received. If you’re in the market for a new vehicle, do yourself a favor and visit Hudson Honda. You won’t regret it—especially if you get to work with Anthony! More

Attentive, communicative, empathic. They go above and beyond to meet your needs. They’re easy to talk to, flexible and willing to answer any question you have. They go above and beyond to meet your needs. They’re easy to talk to, flexible and willing to answer any question you have. More

Stay Away from Hudson Honda! !! Very dishonest, SALES PRICE TRANSPARENCY is ZERO. Market "adjustment" of $3200 which no one explained. Don't sign anything until you see the WHO !! Very dishonest, SALES PRICE TRANSPARENCY is ZERO. Market "adjustment" of $3200 which no one explained. Don't sign anything until you see the WHOLE price in writing. Should have gone to Garden State Honda More

First, they were trying to give us the bear minimum on a barely used 2020 Honda Civic Sport. Then, they came out with Car Faxes stating the vehicle was in three accidents which the car was only in two minor barely used 2020 Honda Civic Sport. Then, they came out with Car Faxes stating the vehicle was in three accidents which the car was only in two minor accidents. Both times it was the other drivers fault and they were minor cosmetics damages. When we questioned him about the 3rd accident, they came out with another report with 2 accidents, but with the report saying that the air bags had been deployed. We have both insurance and police reports which proves no air bags were deployed. The other sales reps were cursing and talking loud like we were hanging out in the corners. So unprofessional atmosphere. More

The dealership is dishonest in their dealings. First, they refused to discuss any numbers for renewing my lease unless When I got in, the person I met, David Hidalgo, was clueless and came up wit First, they refused to discuss any numbers for renewing my lease unless When I got in, the person I met, David Hidalgo, was clueless and came up with a quote which would have increased my monthly payment from $320 pm to $500 pm (a 56% increase) Three years back in 221 they increased my monthly payments by 45%. They said prices go up. Yes, even if we figure in the pandemic and inflation, did prices go up by 101% in 3 years from 2021 to 2024? So, I decided to keep the car (only had 5K miles on it anbd is in excellent condition) and asked to extend my warranty. David’s manager, Maynor rattled off some numbers. When I asked him to send me details of the warranty extension for me to read before, buying, no response which was not unexpected. I’m never going back to this dealership. More