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Hudson Valley Volkswagen

Wappingers Falls, NY

4.4
510 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 510 reviews

July 28, 2012

Very professional and friendly dealership. Lots of inventory, very knowledgeable staff. Fran is what I consider an "honest" salesman, something I don't say lightly. This is the second car we bought f More

by lindalom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were satisfied with our sales department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest visit. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

July 27, 2012

Although my requested service time was not available, Ashley was able to fit me in within the timeframe I had available. Much appreciated!!! Excellent Service!!! More

by Hockey Puck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear you were satisfied with our service department. We strive each and every day to provide exceptional service to all our valued and loyal customers. It has been a pleasure doing business with you, thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 24, 2012

Clean, classy showroom, friendly staff, comfortable, good quality vehicles, the sales people do whatever they have to in order to make your experience with them a memorable one. More

by BetseyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Andersen, Mindy Nowik
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am glad to hear that you were pleased with the service you received from our dealership. Our staff is always excited and happy to go the extra mile and answer any questions or concerns our valued customers may have with their vehicles. Thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

July 23, 2012

Without a doubt, the best "car buying" experience I had throughout the Dutchess County area. Very professional team. Very knowledgeable about the product and very efficient at getting me t More

by brinck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson , Scott and Mindy
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for review. We are always thrilled to hear a customer tell us that they had the best experience in our sales department. Our entire sales team takes great pride in our work and always try go the extra mile and exceed our customers' expectations. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

July 21, 2012

I knew I was going to buy a car but I had no idea when I started the process that it was going to be a VW. I came in to Hudson Valley VW asking questions about when the new VW diesels would be coming out. More

by garybeacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs, Mindy, and the Nice Lady at the Front Desk
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments. I am happy to hear that you were satisfied with your new vehicle and with the customer service you received from our sales department. Our entire sales team here at Hudson Valley Volkswagen, takes great pride in providing our valued customers with superior service and making the sales process a pleasant one. We hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

July 16, 2012

Vehicle was received and serviced in a very timely manner which allowed me to arrive at my next appointment on time. Bryanna Auth, my service advisor, made me feel very welcome and fully answered any quest More

by wrightjg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryanna Auth
Apr 15, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest service experience. Our service team is always proud to answer any questions our valued customers may have with their vehicles. It's great to know we have satisfied another customer. As always, appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

July 15, 2012

Yes, both Bunny and Mindy were friendly and courteous and kept me informed of the status of my order. And I am extremely happy with the car I just purchased. More

by Arlenep123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny & Mindy
Apr 10, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you were happy with our sales department. Our sales team works diligently each and every day to ensure that all our valued customers have pleasant sales experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

July 13, 2012

My vehicle was late for a scheduled service and Brianna fit me in for an appt. Car was done on time, extra service was provided at no charge, all csr's in dept. were pleasant, friendly and helpful. Car w More

by Steven Chickery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brianna
Apr 10, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were satisfied with our service department. We take great pride in our work and always try to go the extra mile and exceed our customers' expectations. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

July 08, 2012

The new car buying process was low key, low pressure, honest and all around very pleasant. I felt respected, and Scott Curtis was professional and did not exhibit any of the typical "car salesman" behav More

by lemcgrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott curtis
Apr 10, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest sales experience. I am delighted to hear that Scott was helpful and professional during your sales process. Scott is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

July 04, 2012

friendly and helpful staff, mentioned upcoming inspection due. Tiguan in/out in reasonable time for front brakes. great to be able to use a coupon for the service. More

by MDV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryanna
Apr 10, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I'm happy to hear that you were satisfied with the service you received form our service department. Our goal is and always has been to provide superior service to all our valued and loyal customers and make their service appointments a positive one. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

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