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Hudson Valley Volkswagen

Wappingers Falls, NY

4.3
508 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 508 reviews

June 27, 2012

Everyone is very friendly and accommodating. My car is fairly new so I can't say too much about the service but the fact that they offer free maintenance for three years is stupendous. They seem to be ver More

by NGarrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department- not sure
Apr 04, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We are all very happy to hear that you were pleased with the service you received from our dealership. We take great pride in our work and always try to go the extra mile for our valued customers and exceed their expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 26, 2012

Absolutely!!! Great dealership, from sales to service I give it more than a ten. Everyone was extremely friendly and courtiouus . I would recommend dealership to everyone. More

by Ellacarmela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both ladies at service counter were extremelly helpful courtious and friendly it was a gret experience everything was done in less time than expected and they were wonderful, I don't know the names but service was Great thx Ella Cracolici new Windsor ny v
Mar 19, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you were happy with our dealership. Our top priority is our customer service so it is always reassuring to hear about your latest experience. Thank you for choosing Hudson Valley Volkswagen, we look forward to working with you in the future. Regards, Melanie Sullivan - Service Manager

June 23, 2012

Having had several Volkswagens in the past I was ready to experience them again. Hudson Valley Volkswagen and Bunny came highly recommended so I drove from Middletown to get my new Passat. Having never been More

by Barb VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Mar 19, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our sales department and Bunny. Bunny is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. We appreciate your business and thank you for choosing Hudson valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 16, 2012

Eric and Mindy were professional, informative, helpful and friendly. The whole transaction was very easy. We would definitely recommend Hudson Valley to our friends and family. More

by lorimancini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson & Mindy
Jun 21, 2012 -

Hudson Valley Volkswagen responded

Thank you for your positive review and recommendation. I'm happy to hear that you were pleased with the service you received from Eric and Mindy, and that your transaction was "very easy". Our entire sales team at Hudson Valley Volkswagen takes great pride in providing our valued customers' with superior customer service and making the sales process a pleasant one. We appreciate your business and look forward to seeing you soon. Sincerely, Melanie Sullivan Service Manager

June 11, 2012

Went in for my first checkup and it was easy and smooth sailing...They even went above and beyond when I asked if they could wash it too. More

by cluelessmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girls at the front
Mar 19, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are very pleased to hear that your service appointment here at Hudson Valley Volkswagen went smoothly. Our staff works diligently each and every day to ensure all our valued customers have worry free and comfortable service appointments. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

June 10, 2012

I came in casually starting my car search and the staff were friendly, but not pushy and never brought to mind the image of the "used car salesman". It was a refreshing experience, particularly as it had b More

by tara_dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Mindy
Jun 13, 2012 -

Hudson Valley Volkswagen responded

Thanks for sharing your positive sales experience at Hudson Valley Volkswagen, and especially the great customer service you received from Eric and Mindy. Both Eric and Mindy are great examples of our sales team. We appreciate your business, and look forward to seeing you soon. Sincerely, Tom VanDuyne Sales Manager

June 10, 2012

It was simple, walked in the door and asked for that I wanted. A few weeks later, with little haggling and plenty of great information from Fran, and I was off in my brand new R. Thanks to Fran, I knew ev More

by KSlice87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Mar 19, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our sales department. We take great pride in providing all our valued and loyal customers with excellent service and always try to go the extra mile for them. Thank you for choosing Hudson Valley, we look forward to working you with again. Regards, Tom Van Duyne - Sales Manager

June 08, 2012

I visited several dealerships (Honda, Toyota, Kia) not knowing exactly what I wanted to buy. I saw the car I wanted on the HVWV website and Bunny was friendly, not pushy and made herself available to me w More

by eplimley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Mar 19, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are very happy to hear that you were satisfied with our sales department. Customer satisfaction is our top priority so it is always greatly rewarding to hear from our valued customers that they received the customer service they expected. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

June 07, 2012

We had a flat tire, and had it replaced at Hudson Valley Volkswagen. The service is fast, and we are very satisfied. I will recommend this dealer for services. More

by erapark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Paravati
Jun 13, 2012 -

Hudson Valley Volkswagen responded

We appreciate your comments and your recommendation. It's always reassuring to hear from a valued customer that we are meeting their expectations. We thank you for your business and for choosing Hudson Valley Volkswagen. Sincerely, Melanie Sullivan Service Manager

June 03, 2012

I actually had a downpayment on the same car at another dealer and removed that downpayment and did business instead with Hudson Valley volkswagon and here is why; the management. Dealing with Mindy was fa More

by veracka85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott curtis, mindy nowik
Jan 08, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am pleased to hear you found the sales process easy. I am also happy to hear your acknowledgement of Scott and Mindy for their professionalism. It's always reassuring to hear from our valued customers that they received the customer service they expected. We appreciate your business, and look forward to working with you again. Regards, Tom Van Duyne - Sales Manager

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