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Hudson Valley Volkswagen

Wappingers Falls, NY

4.3
508 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 508 reviews

April 13, 2012

The service associates take care of your car as though it were their own and are sure to give the car a complete inspection even when I visit for a simple oil change. The times that something needed replaci More

by sbransfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We take great pride in our work and always try to go the extra mile to exceed our customers expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

April 13, 2012

This was our first experience with a VW dealer. We couldn't have asked for a better one! Bunny and Mindy were excellent! They were very efficient, friendly and knowledgeable. We felt very well taken c More

by EricRebeccaClark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma and Mindy Nowik
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am proud to hear you were pleased with the service from our sales department. Our staff is always excited to go out of their ways and answer any questions or concerns our customers may have. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

April 12, 2012

Eric is friendly, accessible and easy to work with. The dealership is clean, open and inviting. I was pleased with the ease of getting into my new vehicle and returned to HV VW because of the customer ser More

by Kcaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our dealership. Our top priority is our customer service so it is always reassuring to hear about our customers' experiences. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

April 12, 2012

Our experience at Hudson Valley Volkswagen was the best ever. Scott was very professional and friendly. He answered all the questions we had. Very good service, thank you! More

by sabine_12550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear your latest experience with our sales department was a pleasant one. Our goal each and every day is to provide exceptional service to all our loyal and valued customers. Thanks for choosing Hudson Valley Volkswagen, it has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

April 10, 2012

I went in to get my wife's car serviced, and ended up buying a new Passat for myself. Hunter was able to effectively answer all my questions and demonstrate all the car's features. And Mindy made all o More

by Ricktierney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear about your latest experience with our dealership, and for acknowledging Hunter for his professionalism. It is always reassuring to hear from our customer that they have received the service they have expected. We look forward to seeing you again. Regards, Tom Van Duyne - Sales Manager

April 10, 2012

Very good experience at this dealership...just wish i lived closer! First experience was the actual purchase of car. I drove nearly two hours and they were extremely helpful regarding my purchase, wo More

by oldschool77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and a few others including tech
Dec 05, 2012 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our dealership. Our staff takes great pride in our work and always try to go the extra mile for our customers and answer any questions or concerns our customers may have with their vehicles. We hope to see you again soon in the future. Regards, Chris Gavin - General Manager

April 08, 2012

very organised and they did not push you, and very pleasant, every visit has been great so far that is why i travel the distance More

by t.r.ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ashley
Apr 16, 2012 -

Hudson Valley Volkswagen responded

Thank you for sharing your positive review of Hudson Valley Volkswagen, and for driving the long distance to have your car serviced with us. We appreciate your recommendation of Hudson Valley Volkswagen, and as always, we appreciate your business. Sincerely, Melanie Sullivan Service Manager

April 06, 2012

Greatest dealership ever. The car was experiencing a problem with the door locks. They locked on their oun. This could have been a difficult problem, but not for this dealership. More

by John T. Higgins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie, Pat and others.
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am happy to hear that the issue with your vehicle has been solved. We appreciate your business and hope to see you again soon. Regards, Melanie Sullivan - Service Manager

April 06, 2012

This is the 5th or 6th car I've bought from HVVW. I am always well treated and they know who I am. Dealings are straightforward and competently handled. More

by artgroten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy, Deborah
Apr 16, 2012 -

Hudson Valley Volkswagen responded

Thank you for sharing your positive review of Hudson Valley Volkswagen, and for driving the long distance to have your car serviced with us. We appreciate your recommendation of Hudson Valley Volkswagen, and as always, we appreciate your business. Sincerely, Melanie Sullivan Service Manager

April 05, 2012

this is my second purchase from Hudson Valley VW and the were just as great as the first time. Great car and a great dealership! THANK YOU! More

by sgorenjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny, Mindy and Hunter
Nov 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. We are happy to hear that you found both experiences with our sales department pleasant. Customer satisfaction is our top priority, so it is always rewarding to hear about our valued customers experiences. it has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

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