Huffines Chrysler Jeep Dodge Ram Plano - Service Center

As usual, an excellent experience. No service advisor was available when I pulled in, but an extremely pleasant young lady wrote me up to get me started. Taryn? She advised me the re No service advisor was available when I pulled in, but an extremely pleasant young lady wrote me up to get me started. Taryn? She advised me the rest of the way - quote to delivery. It was all quick and easy - and quality work. (Really wish I had written her name down!) There’s a reason I have purchased all of my cars at Huffines for quite a few years now. More

I have been coming to Huffines Plano for many of my purchases and all of my service for the last 20+ years. One excellent experience after another!!! Thank-you for taking such good care of me and my fa purchases and all of my service for the last 20+ years. One excellent experience after another!!! Thank-you for taking such good care of me and my family. More

My husband and I took our truck to get serviced and Mr. Romney was our guy to help us out. He went over and beyond his call of duty. He answered every question we had. He got back with us Immediately when Romney was our guy to help us out. He went over and beyond his call of duty. He answered every question we had. He got back with us Immediately when we called. Overall a great experience and plus we gained a friend. Thank you Mr. Romney More

Purchased my car there, called to schedule repair work on car, service guy basically told me they were busy and car would 6 days waiting. car, service guy basically told me they were busy and car would 6 days waiting. More

I recently had my car serviced with huffines in plano they did a great job fixing my car, they fixed my AC, I have a full maintenance package and it covered all charges minus the deductible, the warranty they did a great job fixing my car, they fixed my AC, I have a full maintenance package and it covered all charges minus the deductible, the warranty also covers car rental, they took me to Enterprise up the street, i ad the car for a few days and returned it on a full tank, i have the gas receipt to prove it, ENTRERPRISE OVER CHARGED MY CREDIT CARD FOR A GAS CHARGE, i called them twice and they haven't returned my call, i explained to both of the agents the car was returned on a full tank i have gas receipt from that morning, to prove it, and they haven't return the overcharge. DO NOT USE ENTERPRISE ON PLANO PARKWAY THEY STEAL YOUR MONEY!!!! More

Had the wife's jeep throwing multiple codes. Contacted Rose and she got me in and out the same day. Rose has been there a long time and knows her stuff. Always puts the customer first. Wouldn't hesitat Rose and she got me in and out the same day. Rose has been there a long time and knows her stuff. Always puts the customer first. Wouldn't hesitate to return. More

We have had a 2016 Dodge Ram in their shop for 8 weeks now. The ignition key was sticking and they admit they stuck a screwdriver in the key receptical to try and move it in their shop. I little patience now. The ignition key was sticking and they admit they stuck a screwdriver in the key receptical to try and move it in their shop. I little patience would have made a world of difference. They keep telling us that the key has to be laser cut in Germany and they have no control as to when it will be recieved. Promises for dates have been missed and now they wont return my call. During one of several conversations they also admitted that they have numerous U S postal service trucks with the same problem. So I think I know who is getting priority over us. Poor service, poor follow up, no offer to compensate me for weeks of no vehicle. No expected date given. Why not pull this item off one sitting on the lot ? More

Great Service Department We have had a couple of Jeeps serviced here over the years, most recently a 2007 Commander with 202,000 miles. It was starting to show its age and wi We have had a couple of Jeeps serviced here over the years, most recently a 2007 Commander with 202,000 miles. It was starting to show its age and with their guidance we went through several service procedures to correct some drive train issues. The overall improvements were achieved, but I decided it was time for a new vehicle. I spoke with Thomas Bronte, Service Manager, and explained my thoughts and plans. Again, he was very supportive as he was during the entire repair process. He connected me with the Subaru team, as we have been looking at the new Ascent since it came out. This was another great experience which had me driving away with a 2020 Ascent. This is a great Service Department and working with Bill Buckley, Will Merck, Thomas and all of the support staff was a pleasure. I highly recommend this dealership! More