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Hughes Honda - Service Center

Warner Robins, GA

4.6
483 Reviews

483 Reviews of Hughes Honda - Service Center

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May 10, 2021

Service was really fast and met my expectations!Rep was Service was really fast and met my expectations! Rep was very knowledgeable and recommended all required future service which I really appreciate him More

by srleewas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Hughes Honda responded

We really appreciate you taking the time to leave Hughes Honda this awesome review, thank you!

April 22, 2021

Service was fantastic! Service was fantastic! Nothing but good things to say. I will definitely be retuning. Awesome customer experience. Incredibly friendly staff at Hughes Honda. More

by Phillip.hull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Hughes Honda responded

We are honored to receive your support, Phillip. Thank you! - Hughes Honda Team

April 07, 2021

Customer service reps were very helpful and courteous. The complementary shuttle service was really nice. And the driver was such a nice gentleman. Thanks everyone More

by blessedarethefaithful
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Hughes Honda responded

Thanks for leaving us this wonderful review! We're so happy to hear our team stepped up and provided such a high level of care to you during your service visit! We'll see you next time! - Hughes Honda

April 02, 2021

I give everyone a huge shoutout to Hughes Honda for being so friendly and customer service skills..this is my 4th CRV from Hughes..and my tire pressure checks with Sebastian 😀😀😀 More

by amberoverton.ao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian , Casey Pippin
Apr 02, 2021 -

Hughes Honda responded

We enjoyed working with you for your 4th purchase! Your confidence and continued support has us speechless! Thank you for choosing Hughes Honda for your CR-V and tire pressure checks! We'll let Sebastian and our team know they've done well!

March 20, 2021

Tires, every 30,000 miles - NO! The service department gives NO heads up on what is needed on your vehicle! We expected to simple service, but when we walked in we were told there would be at least $800.0 More

by targetpractis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Hughes Honda responded

Thank you for taking the time to share this feedback. We always keep the best interests of our customers & their vehicles in mind when recommending services and we're sorry to hear that you were not previously informed of upcoming maintenance items your vehicle might need. We will be addressing your comments with our team so that we can work on providing more comprehensive communication in the future. If you'd like to speak with us further, please feel free to reach out directly. Thanks again, Lauretta Smith - Service Manager - 478.923.3500

March 10, 2021

I would like to say the only reason I continue to bring my car to Hughes Honda is because of Kris Duncan, He leaves I leave! More

by Frankii11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Duncan
Mar 10, 2021 -

Hughes Honda responded

Thank you for your loyal business with Kris!

February 19, 2021

I have been dealing with Hughes Honda since 2016 when I relocated here from SC and my experience was always excellent. I went in for oi More

by hanna1855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yainier Acosta, Robert Waller, Casey Pippin
Feb 22, 2021 -

Hughes Honda responded

Thank you for your years of support! We're glad to have you as a Hughes Honda customer!

February 04, 2021

Casey was very knowledgeable and friendly. Service was performed in a timely manner and done professionally. Future recommendations were suggested for service in a clear and comprehensive way with no pres More

by J.smith950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Feb 04, 2021 -

Hughes Honda responded

Thank you for the great review! We appreciate you trusting Hughes Honda with your service needs and hope to see you again in the future!

January 18, 2021

Ms.Smith, Ms. Johnson and Mr Benboe are very friendly to help me. Very knowledgeable and courteous advisors. They are always willing to help me, if i had a problem on my vehicle. I took my vehicle for oil More

by perlitawalds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Benboe
Jan 20, 2021 -

Hughes Honda responded

Thanks for your feedback and for trusting the Hughes Honda service team!

December 31, 2020

Brought my 2009 Accord in for recommended program maintenance (four items). Service writer explained each item and relative priority. She also arranged a ride back to the house and later pickup whe More

by Greg.Krafft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Pippin
Jan 04, 2021 -

Hughes Honda responded

We appreciate the kind review! Thank you for trusting Hughes Honda team with your Accord's service needs - we hope to see you again in the future!

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