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Hughes Honda

Warner Robins, GA

4.5
1,381 Reviews
Our Honda dealership in Warner Robins, GA, provides Middle Georgia drivers with the expansive new and pre-owned Honda selection they deserve, as well as top-notch Honda service and financing. Visit Hughes Honda: Home of the Lifetime Powertrain Warranty!
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2260 Moody Rd

Warner Robins, GA

31088

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Showing 494 service reviews

February 28, 2026

My vehicle was brought into service dept for a Recall. Then the next day it would not run after not having NO mechanical issues for a year of owning the vehicle. I had to pay a wrecker bill of $375 to tow More

by Westbromn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2026 -

Hughes Honda responded

I regret to hear about the issues you've experienced and the frustration it has caused, as this isn't the level of service we strive to provide. We would appreciate the opportunity to discuss your concerns further—please contact me directly so I can assist you with this. Thank you, Lauretta Smith - Service Manager - 478.923.3500

February 04, 2026

The staff is very friendly and attentive. They are good at communicating with you while your car is being serviced. They also don’t sell you on any services, they listen to what you want done More

by haleyncalhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Hughes Honda responded

We love hearing that our team kept you clearly updated and respected your wishes at every step. Thank you for choosing Hughes Honda and for sharing your support online! See you next time!

January 04, 2026

Service was excellent adding with the oil change that I received on Saturday it was quick and convenient More

by quay229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Hughes Honda responded

Hi Quay! Thank you for choosing Hughes Honda and sharing your feedback. It was our pleasure to assist you with your oil change. See you next time!

December 29, 2025

Very courteous and helpful with solving my problem. Tire light came on in my travels and it has nitrate. They took me in with very little wait. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Hughes Honda responded

We’re glad we could assist you promptly and courteously! Safe travels from all of us at Hughes Honda!

November 16, 2025

Best dealership in every way. Best cars, best service department. I plan to deep buying cars from Hughes Honda More

by kathysmith200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Catey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Hughes Honda responded

Kathy, thank you for choosing Hughes Honda and sharing your experience. We look forward to welcoming you back for your future automotive needs!

November 12, 2025

I took my car to Hughes Honda, and they charged me $868. 98 for a fuel pump that I did not need. The very next day, my car started skipping and jerking again. I called them and brought the car back. They More

by Greysavageentllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keegan
Nov 14, 2025 -

Hughes Honda responded

We appreciate you sharing your feedback. We strive to provide exceptional service and would like to learn more about your experience. Please feel free to contact me so we can discuss your visit in more detail. Thank you, Lauretta Smith - Service Manager - 478.923.3500

October 25, 2025

I have been a Hughes Honda customer for many years and have never had a complaint. Service is easy to schedule and done promptly. All employees I have dealt with have been friendly, professional and e More

by BBeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Hughes Honda responded

Thank you for trusting Hughes Honda over the years! We’re so glad our team consistently provides professional, efficient, and friendly service. We look forward to assisting you again in the future! Safe travels!

September 27, 2025

Rep was very courteous and appreciative of the value for work done. Excellent job well done. More

by Sc9348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Catey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Hughes Honda responded

Thank you for the wonderful feedback about your recent visit here at Hughes Honda! We hope we have the opportunity to serve you again in the future!

July 29, 2025

Did not finish the job; did not have knowledge of my car, did not listen to my requests, etc More

by willmont52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Hughes Honda responded

We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Lauretta Smith - Service Manager - 478.923.3500

June 27, 2025

You guys are breaking way too many laws everyday. If I give You my social security number the car will already be paid for, so why triple all the payments on all cars, suvs, trucks. The main Suv I wa More

by rosamallett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 30, 2025 -

Hughes Honda responded

We take your concerns seriously and want to ensure transparency in all our transactions. It's important for us to address any misunderstandings or issues you may have experienced, so please reach out directly if you'd like to discuss this further. We're here to help clarify any questions regarding financing or charges. Thank you, Chuck Tyler - GM - 478.923.3500

Jun 30, 2025 -

rosamallett1 responded

Hi Chuck, Thank you for your response to my review. I want to take this opportunity to express my serious concerns regarding the business practices I've experienced, especially related to transparency, financing, and the use of consumers' personal information — including Social Security numbers. There are several consumer protection laws that appear to be overlooked or violated during many transactions across car dealerships, including but not limited to: 1. 15 U.S.C. § 1679 – Credit Repair Organizations Act 2. 15 U.S.C. § 1605 – Definition and calculation of finance charges 3. 15 U.S.C. § 1635 – Truth in Lending Act (TILA) and rescission rights 4. 15 U.S.C. § 1666b – Regulation of timely credit card payments and billing It's deeply troubling when dealerships misrepresent financing terms, inflate charges, or misuse consumers' credit reports — which seems to happen all too often. These are not just questionable practices — they are violations of federal consumer law. When a consumer provides their Social Security number, it should not be used to create fraudulent debts or add false charges, especially when no goods or services were fully and legally provided in return. I am currently seeking reliable and lawful transportation and have my eyes on a 2024 Candy Blue Toyota RAV4 SUV. I believe the situation at hand justifies a major gesture of goodwill — especially considering the serious concerns about how consumer rights are being handled. I’m asking you to strongly consider offering the SUV as a resolution and gift. If not, I’m prepared to escalate this through the proper legal and consumer protection channels, including the FTC, CFPB, and state attorney general's office. Let’s make this right. Please respond directly if you're willing to have a serious conversation and resolve this respectfully. Best regards, Rosa Mallett

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