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Hughes Honda - Service Center

Warner Robins, GA

4.6
484 Reviews

484 Reviews of Hughes Honda - Service Center

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October 21, 2020

Casey provided great customer service! She was friendly, made me feel valued and appreciated my business. She provided in depth, detailed information about issues that need to be addressed. More

by rlgooden01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Oct 22, 2020 -

Hughes Honda responded

Thank you for sharing your review! We hope Casey and our service team can help you with all of your future automotive needs! -Hughes Honda

October 08, 2020

Brought pilot in for alignment initia check said all was but but told Casey it pulled left she took my word sent it to back to garage and low and behold it needed to be aligned. Thanks Casey for listening a More

by Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Oct 12, 2020 -

Hughes Honda responded

Thank you very for the review. We appreciate the feedback and are very happy Casey resolved the alignment situation to your satisfaction.

October 07, 2020

I always bring my car to Hughes Honda. I dealt with Lauretta Smith. She a very wonderful person and made sure my car was taken care of. She thoroughly explained what was needed and had my vehicle ready More

by Rf65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hughes Honda responded

We can't thank you enough for your kind review! Lauretta and our team at Hughes Honda, look forward to working with you again!

October 07, 2020

Amazing!!! Waiting time no problem, it was 1hr waiting, my car was done in that period time. Love it. Mrs. Casey is always professional and friendly. I’m so glad she is there when I need to take my car for More

by bryantfj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Oct 08, 2020 -

Hughes Honda responded

We can't thank you enough for taking the time to share your experience working with Casey at Hughes Honda! We're so lucky to have you as a customer for life! See you next time!

October 06, 2020

The advisor was very thorough and helpful. He found an issue that was missed and corrected quickly. The shuttle was a great asset as well. Only problem was the expensive cost of the transmission drain S More

by Bigal1129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dontrell
Oct 07, 2020 -

Hughes Honda responded

Thank you for taking the time to share your experience with our service staff. We appreciate your feedback and have any further questions, feel free to reach out. Thanks, Lauretta Smith - Service Manager - 478.923.3500.

October 01, 2020

Fast and friendly. Promised on time and showed additional features. Really appreciate their responsiveness and ability to get me into the schedule on short notice. More

by themollfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Oct 01, 2020 -

Hughes Honda responded

Thanks for the 5-star review, Themoll family! Hope to see you next time!

September 28, 2020

In and out really fast friendly service. Went over all of the recommendations and prioritized. Explained each item with pricing. It was a good service experience More

by jlj1600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Pippin
Sep 29, 2020 -

Hughes Honda responded

This is the kind of service we hope to give all of our customers! Thank you for visiting Hughes Honda!

September 22, 2020

Hughes Honda always does a great job and this visit was no exception. They were thorough while finishing in a timely manner. They are always friendly and helpful. I highly recommend Hughes Honda. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Benboe, Crystal Collins
Sep 23, 2020 -

Hughes Honda responded

We are grateful for your positive feedback, thanks so much! See you next time at Hughes Honda!

September 13, 2020

The wiper insert on driver’s side is not working, it leaves streaking marks. Both Blades/wipers were supposed to be replaced. Paid for Both. More

by muttpit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Collins
Sep 30, 2020 -

Hughes Honda responded

It's disappointing to see this feedback and I would like to step in to help. I'm going to look for your contact information, but would you please call me at your earliest convenience so we can discuss this together? Thank you, Lauretta Smith - Service Manager - 478.923.3500

September 10, 2020

Everyone was nice and the service completed satisfactory. Waiting area was clean and comfortable. Everyone had on masks to try to prevent the spread of Covid. More

by Judith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Hughes Honda responded

Thank you for your feedback, Judith! We appreciate your visit to Hughes Honda!

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