Back

Huntington Beach Ford

Huntington Beach, CA

4.8
870 Reviews
Contact Dealership

18255 Beach Blvd

Huntington Beach, CA

92648

Directions

By Type

Showing 870 reviews

April 25, 2017

Check engine light comes on Just when i park my car in FHB Drove my car to Quick Line for a regular oil change. Just park on the line and "Abraham"one of the employees set up all covers ( seat - mats). I walke More

by Hugo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abraham , Sergio
Apr 25, 2017 -

Huntington Beach Ford responded

We are sorry to hear that your experience with us was subpar from 5 stars. Customer satisfaction is always our top priority and not being able to accomplish that here is horrible. However, with the information you have provided us we will do what we can to remedy the situation. If you would like to discuss this with us further, please contact me at your earliest convenience. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

Apr 25, 2017 -

Hugo responded

There is a standart responce for all complaints Ford Huntington Beach is not a Bussiness to trust. Be careful with this people.

April 04, 2017

lemon car Just bought brand new mustang 3 days ago and 16 mi later the engine was smoking black, smelling burnt wires.During process of sale, Finance guy, Steve More

by Little people
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rene, Todd Mcarthur
Apr 04, 2017 -

Huntington Beach Ford responded

I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Regards, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

April 01, 2017

Soooo satisfied! Best dealership experience ever! Mitch was incredible and helped me choose from an amazing inventory of over 250 trucks! You can't go wrong coming her More

by 1BlessedRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Ross and Max
Apr 03, 2017 -

Huntington Beach Ford responded

Thank you for this awesome review and rating! It brings us great joy knowing that our team here at Huntington Beach Ford can make buying a car a pleasant experience. We look forward to working with you again!

March 12, 2017

Great experience! Best experience and excellent service with my first Ford ever. Alex and AJ were awesome. Thank you for all your help. I love my new Ford! More

by Ford17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Huntington Beach Ford responded

Valued Customer- Thank you for taking your time to leave this great review. I am thrilled to know AJ and Alex assisted you with your car buying needs and provided you with such a pleasant experience. Feel free to contact us with questions or concerns you may have regarding your vehicle and we will be happy to assist you. It was a pleasure doing business with you. Sincerely, General Manager Rasool Rastgoo 714-533-2200

October 07, 2016

New Car Thanks to Justin Short at Huntington Beach Ford for the great service when I recently got my new car. He was Professional and very helpful and made th More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Short
Oct 07, 2016 -

Huntington Beach Ford responded

Thank you for the review Joy! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day! Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611

September 16, 2016

Mike Foster and Nick are my ford angels! Mike Foster sales new cars wonderful man made me feel like a human again I am just out of a divorce and starting my life over again and he made my exp More

by Ford4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick The finance manager. , Michael Foster
Sep 16, 2016 -

Huntington Beach Ford responded

Thank you so much for taking the time to give us this great rating and review! We're very pleased to know that Mike and Nick were helpful, we appreciate your feedback. We look forward to working with you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

September 16, 2016

Came in for oil change, left with double washed car I came in for a routine oil change for my 2015 Ford Fiesta ST and everyone was extremely friendly and helpful. More, one of the service techs, actuall More

by Bm3kurout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
Sep 19, 2016 -

Huntington Beach Ford responded

Thank you for the review! We are ecstatic to hear that our service tech could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. We look forward to working with you again. Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611

September 15, 2016

Service review Moe was great. The service one my truck was fast as well as it took about 6 hours for brakes, tire rotation, oil change, and a few other repairs. More

by Rpiper67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
Sep 16, 2016 -

Huntington Beach Ford responded

Thank you for taking the time to give us this great review, We're very glad to know that Moe was able to help you and we greatly appreciate your feedback! We look forward to seeing you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 23, 2016

Awesome experience in purchasing a car. My wife had a baby in April and unfortunately I had to give up my Ford truck. I drove down and met with salesman Jay F and sales manager, Alex S. at t More

by Mo Green Grounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Frederick and Sales Manager, Alex Stoeber.
Aug 23, 2016 -

Huntington Beach Ford responded

Congratulations on your new Ford Edge. Thank you for your great rating and feedback on your experience and working with Jay and Alex. We're pleased to hear you've chosen us to purchase your vehicles. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 22, 2016

Best dealership around. Hands down!!!!! I normally do not leave reviews. But this experience at this dealership was so wonderful that I just had to get the word out to everyone. From the min More

by Lindseyjophotography
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 23, 2016 -

Huntington Beach Ford responded

Congratulations on your Ford Explorer. Thank you for your great rating. We're really pleased to hear you worked with AJ and were able to obtain the vehicle you wanted. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

...
64
...