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Huntington Beach Ford

Huntington Beach, CA

4.8
872 Reviews
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18255 Beach Blvd

Huntington Beach, CA

92648

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Showing 872 reviews

August 23, 2016

Awesome experience in purchasing a car. My wife had a baby in April and unfortunately I had to give up my Ford truck. I drove down and met with salesman Jay F and sales manager, Alex S. at t More

by Mo Green Grounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Frederick and Sales Manager, Alex Stoeber.
Aug 23, 2016 -

Huntington Beach Ford responded

Congratulations on your new Ford Edge. Thank you for your great rating and feedback on your experience and working with Jay and Alex. We're pleased to hear you've chosen us to purchase your vehicles. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 22, 2016

Best dealership around. Hands down!!!!! I normally do not leave reviews. But this experience at this dealership was so wonderful that I just had to get the word out to everyone. From the min More

by Lindseyjophotography
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 23, 2016 -

Huntington Beach Ford responded

Congratulations on your Ford Explorer. Thank you for your great rating. We're really pleased to hear you worked with AJ and were able to obtain the vehicle you wanted. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 16, 2016

The best!!!!!!!!!!!!!!! I bought a Ford Fusion this past weekend and it was a very positive experience. I explained what I was looking for and Kyle (salesperson) was extreme More

by harleygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
Aug 19, 2016 -

Huntington Beach Ford responded

Harleygirl, congratulations on your new Ford Fusion! We're pleased to hear you had a great experience with Kyle and were assisted to find the right vehicle for you. Thank you for the recommendation. We look forward to serving you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

August 09, 2016

Hassle free I bought 3 trucks a edge and a mustang from H.B ford.Buying a car can be a hassle . Not at H.B ford.Always a great experience when you deal with A.J h More

by fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Slaton
Aug 09, 2016 -

Huntington Beach Ford responded

Dear Loyal Customer, Thank you so much for this positive review! I am pleased to hear you were satisfied with our service and hope you continue choosing us in the future. I would like to personally congratulate you on your new purchases! If you have any questions or concerns regarding them, feel free to contact me at any time and I will be more than happy to assist you. It was a pleasure doing business with you. Sincerely, Omar Z. | surfcityford@aol.com

August 08, 2016

Ford Fusion 2016 I went into get my 2012 Ford Fiesta looked at which I unfortunately did not buy from hb ford and got stuck with a lemon. I met Aj there and he was so More

by Hannahbannana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj staton
Aug 08, 2016 -

Huntington Beach Ford responded

Hannah Thank you for your feedback and this awesome rating! I would like to personally congratulate you on your new Fusion! I am pleased to hear you had a positive experience here with us and hope you continue choosing us to serve you in the future. If you have any questions or concerns regarding your vehicle, feel free to contact us at anytime and we will be more than happy to assist you. Sincerely, Omar Z. | surfcityford@aol.com

August 02, 2016

Dealer added on Extended Warranty without my approval. Dealer added on $2,995.00 Extended Warranty without asking for my approval. One month after many requests from me, dealer still did not refund Princip More

by MANH B DAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I really Happy with the Sale Man, Mario Smith. The problem generated by Office People.
Aug 03, 2016 -

MANH B DAO responded

I have patiently waited for the corection from your dealer for a whole month. It took lots of efforts to communicate back and forth with dealer and with the bank that your dealer sent information to. I gave your dealer many chances to fix the problems generated itself. I also advised your dealer that I will file complaints against the wrongdoings, and I only received liars responses. Today, before I filed the complaints, I had checked with the bank and I found out nothing been done yet from your dealer. Based on the experiences I had, I will only remove my posting when everything is solved with my satisfactons. Sincerely, Manh P.S: Your dealer had my email and phone number on file.

Aug 04, 2016 -

MANH B DAO responded

If the check was mailed out last Friday to the Bank, it would arrived same day, or latest was on Monday, 8-01, because it was mailed Locally. .As I check with the bank today, 8-04, the bank received nothing from your dealer. Also if the check mailed to our address , we should received it last Friday, or the latest was last Saturday. I really questioned about this. By the way, The Bank charged about $78 Interest so far for problems your dealer generated. I will not responsible for this interest.

Aug 15, 2016 -

MANH B DAO responded

A check of $2,995.00 Received, but still Shorted of $77.75. Please Reimburse this amount. Thank you for prompt attention.

June 01, 2016

Got me the car I wanted with no problems or hassles I bought my Fusion today and it was actually a very easy experience. AJ was the guy that helped me and made me feel comfortable as I was trying to de More

by sirkolls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Slaton
Aug 01, 2016 -

Huntington Beach Ford responded

Customer- Thank you for this great review! I am happy to hear you had a pleasant experience here with us at Huntington Beach Ford and brings no surprise AJ took care of your car buying needs. Congratulation on your new purchase! If you ever have any questions or concerns regarding your vehicle, feel free to contact me and I will be more than happy to assist you! Sincerely, Omar Z. | surfcityford@aol.com

May 31, 2016

Got us a great deal We received a great deal with fast courteous service. All questions answered immediately and deal happened without any tie up or delays. Highly recomm More

by DADDYD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic (Jr. Salesman) Jay ( Sr.Salesman) Steve (Sales Manager)
Aug 01, 2016 -

Huntington Beach Ford responded

Dear Customer, Thank you so much for this positive review. I am happy to hear you had a pleasant experience here with us. Customer service is one of our top priorities and we like to make sure our customers leave satisfied with their purchase and our service. We hope you continue choosing us to serve you. It was a pleasure doing business with you. Sincerely, Omar Z. | surfcityford@aol.com

May 26, 2016

Fun Finding the right Ford @HB Ford Dealership! We stopped by to learn about the Ford Escape after seeing one in the HB Costco parking lot. I was going to be needing a new car in a few months so f More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Staton
Aug 01, 2016 -

Huntington Beach Ford responded

Dear Customer, I would like to personally thank you on behalf of myself and staff for choosing our dealership. We are pleased to hear you had a pleasant and easy going car buying experience and would like to congratulate you on your new purchase. If you have any questions or concerns regarding your vehicle, feel free to contact me directly and I would love to assist you. We look forward to serving you again in the future. Welcome to the family! Sincerely, GM Omar Z. | surfcityford@aol.com

May 21, 2016

Great service I bought my truck at HB ford a few days ago, AJ was awesome. He provided me with all the information I needed was extremely friendly and helpful. I More

by bkj5252
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ & Alex
Aug 01, 2016 -

Huntington Beach Ford responded

Joan, Thank you for this awesome review! I am grateful to hear you had a pleasant car buying experience with the help of AJ and Alex. If you have any questions or concerns regarding your new purchase, feel free to contact us at your convenience and we'll be more than happy to assist you! It was a pleasure doing business with you! Sincerely, GM Omar Z. | surfcityford@aol.com

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