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Huntington Beach Ford

Huntington Beach, CA

4.8
886 Reviews
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18255 Beach Blvd

Huntington Beach, CA

92648

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Showing 886 reviews

August 09, 2017

Fantastic dealership This is my second vehicle purchase in the past couple of years. My salesman was AJ Slayton. This man has went out of his way so I could pick the right More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Slayton
Aug 09, 2017 -

Huntington Beach Ford responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Rest ensured, that we will take your comments for further encouragement within our Dealership team. Have a great day and we hope to work with you again.

July 31, 2017

Aj is the best ive been saving my money for a long time and i was not going to buy ford untill i steped in this dealership and met one of the best car sales man in t More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ slaton
Aug 02, 2017 -

Huntington Beach Ford responded

Thank you for taking the time to write your review of our dealership, your comments are very much valued. Our staff members, including AJ, take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our customers expect. Thank you again, and we look forward to seeing you on your next trip to Huntington Beach Ford! Sincerely, General Manager Omar Z. (714) 842-6611

July 18, 2017

New Car Smell Thank you Alex and AJ for your making our purchase of our new 2017 Ford Explorer Limited so nice and easy... you guys rock!! Great prices and atmosphe More

by Culprit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
Jul 19, 2017 -

Huntington Beach Ford responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs in an environment that is comfortable. Rest ensured, that we will take your comments for further encouragement within the Huntington Beach Ford team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again. Sincerely, General Manager Omar Z. (714) 842-6611

July 03, 2017

Love them AJ SLATON WAS THE BEST SALEMAN HE WAS SO much HELP he explains every detail. Alex behind the desk wast great to.. See guys soon... More

by Wilma7776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ SLATON
Jul 03, 2017 -

Huntington Beach Ford responded

Wilma- Thank you for taking your time to leave this great review. I am very happy to hear Aj and Alex provided you with such a pleasant car buying experience. Congratulations on your new purchase! Feel free to contact us with any questions or concerns you may have regarding the vehicle and we will be happy to assist you. It was a pleasure doing business with you. Sincerely, General Manager Omar Z. 714-842-6611

June 01, 2017

Love AJ at HB Ford!! GO SEE HIM! I went into HB Ford & was helped again by a wonderful rep AJ. He is the best at what he does! He knows all about each car & what details are in the ca More

by olsonc949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 01, 2017 -

Huntington Beach Ford responded

We are ecstatic to hear that our team, especially AJ, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable. Here at Huntington Beach Ford, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future. Sincerely, General Manager Omar Z. (714) 842-6611

June 01, 2017

Great experience My experience at Huntington beach ford was excellent. Garret the Salesman,and Alex the manger were very friendly, helpful, and honest! He worked with More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Sales And Alex manger
Jun 06, 2017 -

Huntington Beach Ford responded

Congratulations on your 2017 Ford Mustang GT! We are ecstatic to hear that our team, especially Garret and Alex, were able to give you 100% customer satisfaction. A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Huntington Beach Ford experience, so we're glad you were able to get a worthy experience and a vehicle you wanted. We hope you come to us for any of your vehicle needs. Have a great day!

April 25, 2017

Check engine light comes on Just when i park my car in FHB Drove my car to Quick Line for a regular oil change. Just park on the line and "Abraham"one of the employees set up all covers ( seat - mats). I walke More

by Hugo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Abraham , Sergio
Apr 25, 2017 -

Huntington Beach Ford responded

We are sorry to hear that your experience with us was subpar from 5 stars. Customer satisfaction is always our top priority and not being able to accomplish that here is horrible. However, with the information you have provided us we will do what we can to remedy the situation. If you would like to discuss this with us further, please contact me at your earliest convenience. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

Apr 25, 2017 -

Hugo responded

There is a standart responce for all complaints Ford Huntington Beach is not a Bussiness to trust. Be careful with this people.

April 04, 2017

lemon car Just bought brand new mustang 3 days ago and 16 mi later the engine was smoking black, smelling burnt wires.During process of sale, Finance guy, Steve More

by Little people
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
rene, Todd Mcarthur
Apr 04, 2017 -

Huntington Beach Ford responded

I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Regards, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611

April 01, 2017

Soooo satisfied! Best dealership experience ever! Mitch was incredible and helped me choose from an amazing inventory of over 250 trucks! You can't go wrong coming her More

by 1BlessedRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Ross and Max
Apr 03, 2017 -

Huntington Beach Ford responded

Thank you for this awesome review and rating! It brings us great joy knowing that our team here at Huntington Beach Ford can make buying a car a pleasant experience. We look forward to working with you again!

March 12, 2017

Great experience! Best experience and excellent service with my first Ford ever. Alex and AJ were awesome. Thank you for all your help. I love my new Ford! More

by Ford17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Huntington Beach Ford responded

Valued Customer- Thank you for taking your time to leave this great review. I am thrilled to know AJ and Alex assisted you with your car buying needs and provided you with such a pleasant experience. Feel free to contact us with questions or concerns you may have regarding your vehicle and we will be happy to assist you. It was a pleasure doing business with you. Sincerely, General Manager Rasool Rastgoo 714-533-2200

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