Fred Anderson Hyundai Of Greer

(The one star was for the dealership’s very clean bathroom. Otherwise – NO STARS!) I usually don’t diss businesses, and never write this long, but you should know all of the details here. EVERY bathroom. Otherwise – NO STARS!) I usually don’t diss businesses, and never write this long, but you should know all of the details here. EVERY SINGLE bit was bad service and/or misrepresentation. We called ahead to make an appointment to see a vehicle that the dealership had advertised online. I told the woman I spoke with that we would be coming from North Carolina, so at least an hour away. (It was more like three hours for us, but I didn’t mention that.) She said that she would let us know if the car sold before the appointment, set for the next day. (It turns out that she wasn’t working that day, so I’m not sure what that was about.) We arrived 30 minutes after the appointment was set (although we had responded to the text that we received from the scheduler to let her know that we would be slow in arriving). Despite this, no one at the dealership could find the keys to the vehicle. We could hear everyone searching, asking each other if they knew where the keys were. After about 15 minutes, we gave them our phone number and told them that we were going to have something to eat – please let us know when they found the keys. (Had an excellent lunch at La Santa on Trade Street.) About an hour and half later, we called to see if they had found the keys. No, they had not, so we began to head for home. They called us before we got out of town, so we headed back to the dealership. When we got there, a different employee came to meet us and said “I hear you were working with [let’s say “Sam”], but we can’t find Sam, so I can help you.” Okaaaaay. However since they could not find Sam, who now presumably had the key, we could look at the outside and underneath the car but not in it. After about ten more minutes of waiting Sam did reappear. Things went downhill from there. My theory is that the reason you buy a used car from a dealership is to have some quality control. That was SO NOT THE CASE here. Although the salesperson said that the car had been checked by the mechanic – it had been traded in three days earlier – no one could open the hood until they drove it back to the shop, because the cable was broken! (The mechanic had to reach in from underneath.) When they were finally able to get it open it was evident it had not been opened in a significant amount of time. You could see the hood had not been opened by the previously undisturbed spider webs. This contradicts the salesman saying the vehicle had been inspected by the mechanics. The exhaust tail pipe was held onto the body of the vehicle only by the rubber vibration damper. It was not connected to the muffler. You could spin the last four feet of the exhaust pipe and watch it swing back and forth banging into the undercarriage of the car. Again, the salesman said this vehicle had been inspected. The brake pedal sank all the way to the floor and had to be pumped to get enough pressure to work the brakes. (Someone had driven the vehicle twice in order to bring it out to show us, so they definitely knew this.) The brake fluid reservoir was almost completely empty, and the fluid looked terrible. The check engine light was on. The car was very dirty, both inside and out, and had lots of leaves and other trash in the engine compartment and around all the door seals and front window. The interior was so dirty and grimy your hands came away soiled from anything you touched. The dealership did offer to sell the vehicle to us for 25% less than the advertised price, but there were too many warning signs, not to mention that the car would have been dangerous to drive home. Finally, way down in the fine print of the advertisement, it says that the price does not taxes, license, registration – all fair – but also a $499 “administration” fee, and that the price is only available if you finance the car through them. (We had other plans, if we had bought it.) More

Very inappropriate behavior from my salesman toward his coworkers. I stayed hours after the dealer shipped closed. Then I was told my sales manager Arial or something like that said it was okay for me NOT coworkers. I stayed hours after the dealer shipped closed. Then I was told my sales manager Arial or something like that said it was okay for me NOT to get everything for a brand-new vehicle because of them I will never go back there I expect to get my full product that I am paying thousands of dollars for, and I didn't even know until after the deal was over. the disrespect is crazy. More

I WOULD NOT BUY FROM THIS DEALERSHIP AGAIN. It does not matter the buying experience, they do not honor agreements about vehicle service. Not only that - the transmission went out on our car af It does not matter the buying experience, they do not honor agreements about vehicle service. Not only that - the transmission went out on our car after only two years, it went in for service beginning of October, it is still there, with no ETA! So, we am completely out of a vehicle, with no way of getting to and from work, this is ridiculous, even though it's under warranty and their fault! This is going to go beyond mere reviews... More

I have not got a review form for Rachel so I'm doing it this way it goes on a scale of 1 to 10 I don't know what the questions are but I will tell you right now she is absolutely amazing and honest scale o this way it goes on a scale of 1 to 10 I don't know what the questions are but I will tell you right now she is absolutely amazing and honest scale of 1 to 10 in every area you could possibly think of I give her an 11 More

These people are the top notch of professionalism. I have bought 7 new cars in my lifetime, 5 of them Hyundais, and I bought my last one from Fred Anderson Hyundai. I will definitely buy from them a I have bought 7 new cars in my lifetime, 5 of them Hyundais, and I bought my last one from Fred Anderson Hyundai. I will definitely buy from them again and not any of the others. Why? I have enough experience with the others and learned how honest they all are; And who deceives about pricing. Chris is the guy. He and the others don't fib about stuff and I trust them. During the 3 month searches, they were several thousand below the others all in all. Bottom dollar cost is a great way for me to decide. But this group was like a family of professionals. That's how I see them. They appreciate people and are kind. More

This dealership is great! Everyone there is kind and helpful. My Salesman was Kevin Allen and he is the kindest most patient person ,he worked really hard and long to help me Everyone there is kind and helpful. My Salesman was Kevin Allen and he is the kindest most patient person ,he worked really hard and long to help me get the SUV that I wanted, I recommend anyone that’s looking to buy a Hyundai vehicle go to this dealership it gets 10 plus stars free me . More

Excellent cs. Had 1st Tucson oil change. Friendly, respectful, knowledgeable staff Bob Dance will never get my business and it's closer. Had 1st Tucson oil change. Friendly, respectful, knowledgeable staff Bob Dance will never get my business and it's closer. More

I took my vehicle in for the first service, and even though there was some confusion around when to service a vehicle the service manager kept his cool and worked with me. The vehicles history in Bluel though there was some confusion around when to service a vehicle the service manager kept his cool and worked with me. The vehicles history in Bluelink said it was time for an oil change, however, they kept saying Hyundai won't pay for one until 7k or 8k miles. After I understood why, and shame on Hyundai for designing it that way, I ended up paying for it out of my pocket. Service manager was kind enough to offer a coupon of a small discount to assist me. Thank you for your kindness and patience. More

Bought used car. Drove 300 miles and had to replace throttle body. I believe dealership knew car had a problem but did not attempt to fix. Dealership ask me to send Drove 300 miles and had to replace throttle body. I believe dealership knew car had a problem but did not attempt to fix. Dealership ask me to send a bill for my expense to replace part. I sent bill and never heard from anyone again. I don't expect to hear from them. Very disappointed in the after sale service I have received ,which is none. I live 200 miles from dealership and I guess they won't have to see me again. Beware. More