I give a 1 only because 0 is not an option. Be WARNED:
I give a 1 only because 0 is not an option. Be WARNED: The service department employees are completely unconcerned with customer satisfaction, truth
I give a 1 only because 0 is not an option. Be WARNED: The service department employees are completely unconcerned with customer satisfaction, truthfulness, and Suffer from a complete lack of empathy when it comes to reasonable time frames to fix your car. They kept our car for 3 weeks, had to be called repeatedly for updates, seldom returned phone calls and ultimately Did NOTHING to our car except take it apart and put it back together. They charged us $1000.00 for a restocking fee for the parts that they say they ordered but Never came in. We told them to put it back together so we could take it elsewhere when we were finally fed up, tired of waiting, and tired of paying for a rental car for 3 weeks with no end in site because they would not provide a loaner. Final Charge at Hyundai of Greer to get them to release our car back to us (that WE DROVE into their service department) was over 1300.00 ( and they did nothing to it!) Our Car was under warranty, but Hyundai would not honor the warranty, even though all service records that were requested, were supplied. NEVER AGAIN! I would never buy another Hyundai but if Someone did, I would NEVER recommend Hyundai of Greer, if for no other reason but the incompetence and the nonchalant attitude of their service department.