Hyundai of 110

the financial person tried to add extras on used car purchase, when I said his numbers didn't make sense, he said he put the wrong car in. xx vin number is a vin number purchase, when I said his numbers didn't make sense, he said he put the wrong car in. xx vin number is a vin number More

This dealership needs a lot of work. Primarily, they provided written documentation stating that a recall was fixed when it was not. Primarily, they provided written documentation stating that a recall was fixed when it was not. More

They did not call me when my car was done, I had to go down and find out. Customer service is dead and unacceptable. down and find out. Customer service is dead and unacceptable. More

I find that Hyundai overall has the worst customer service and does not offer anything to make things easier.There are multiple recalls on my new lease and a loner car are not offered. I was told to service and does not offer anything to make things easier.There are multiple recalls on my new lease and a loner car are not offered. I was told to come back and reschedule if the car isn’t completed. More

I brought my 2007 Hyundai Sonata to this Hyundai dealership because of an intermittent starting problem. The car would drive normally, but after shutting it off for a short period, it would sometime dealership because of an intermittent starting problem. The car would drive normally, but after shutting it off for a short period, it would sometimes crank but not start. During the visit, I was told about several other issues and authorized a significant amount of repair work because I trusted the dealership’s expertise. Unfortunately, after spending a substantial amount of money and picking up the vehicle, the original starting problem happened again. What made the experience especially frustrating was that I took the car to another mechanic afterward, and within minutes he suspected the fuel pump was the cause of the starting problem. The fuel pump was replaced, and the starting issue was resolved. I understand that my older vehicle had other maintenance issues that may have needed attention, but the primary reason I brought the car to the dealership was to diagnose the starting problem. I expected a Hyundai dealership to have the expertise to identify that issue before I spent so much money on other repairs. More

They were very professional, gave us a quote and time and the did what they promised. The service was overall good the did what they promised. The service was overall good More

The general manager doesn't return phone calls & the service department has gone downhill since the new management. Fredys is the only competent person there. service department has gone downhill since the new management. Fredys is the only competent person there. More

The staff are friendly and helpful. However, it seems that service appointments are overbooked and the wait time is too long. I waited for 2.5 hours in April for an oil change. I was However, it seems that service appointments are overbooked and the wait time is too long. I waited for 2.5 hours in April for an oil change. I was instructed to leave the car for a service update recently and it took 3 hours to be ready. More

Very poor communication. Repairs take a long time and your car comes back still with the same issue you brought it in for. Very unhappy! Repairs take a long time and your car comes back still with the same issue you brought it in for. Very unhappy! More

Put the wrong oil in my car, or listed the wrong oil on the invoice. Either way, it was an aggravating experience because I spoke to 2 people and neither of them could give me a straight answer. Zero accou the invoice. Either way, it was an aggravating experience because I spoke to 2 people and neither of them could give me a straight answer. Zero accountability. My father was a mechanic and I know what questions to ask. I don't think they like that. Management and customer service have reached out to me twice to tell me that they are investigating the issue. That's nice but the real issue is that I paid $100 for an oil change and I don't know what they put in my car. If they really cared about customer service and confidence they would have dumped the oil and replaced it with full synthetic. Instead they just changed the invoice. At this point I wouldn't even trust person doing the oil change to do it the right way. I have more confidence going to Walmart for an oil change. More