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Hyundai of Asheville - Service Center

Asheville, NC

4.9
280 Reviews

280 Reviews of Hyundai of Asheville - Service Center

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July 10, 2025

It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as e More

by monicacolette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forrest Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Prompt greeting; listened to my request and questions about the tire locks; very good people to deal with; love that they wash and vacuum the car! More

by Taxlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Had oil changed inspection done and talked to financial people all were very helpful and service was excellent. More

by edmoore53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family. More

by Kitty39pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Kitty39pg responded

I love my Tucson! I will be purchasing Hyundai cars from now on

June 26, 2025

They have always been very kind and I love the new entrance to the service department . More

by bplumley1130bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

We were traveling and stopped with no advance notice. Hyundai Asheville took us in, fixed are problem, and put us safely back on the road. LIFESAVERS!!!! More

by Pueblo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Excellent customer service and car care. ..Utmost respect shown to customers as well. Keep up the wonderful work and care. More

by kennethhurndon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Excellent service. Staff went out of their way to make sure the car was taken care of and that I was not left without a vehicle during the service period More

by Chris. S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Best dealership, always a good experience and everyone is always so helpful and very pleasant. More

by Trobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

My servicing was done wonderfully. My customer rep was outstanding. I will continue using this dealership in the future. More

by drfitz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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