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Hyundai of Chantilly
Chantilly, VA
558 Reviews
When the Hyundai Motor Company was established 70 years ago, it was founded with a simple, yet powerful, core value: “By providing high quality and service, we establish a corporate culture that is focused on the value of customer satisfaction above all.” Today, that vision has been realized in Chantilly, Virginia with the establishment of the Washington DC area’s newest Hyundai dealership: Hyundai of Chantilly. If you’ve never experienced the sensation of “customer satisfaction above all,” that only means you haven’t met us yet.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 558 reviews
Helpful May 19, 2023
Some of the friendliest people I’ve had the pleasure of meeting. The process of trading in my Tesla Model 3 for an Ioniq 6 was as smooth as it could ever be! meeting. The process of trading in my Tesla Model 3 for an Ioniq 6 was as smooth as it could ever be! More
by Corey.lucier
Employees Worked With
Khalid Janah , Ash Rezk
April 17, 2023
I purchased my 2022 Tucson at your dealership last August. I’ve been having issues with the “Idle Stop and Go (ISG)” system since the beginning. I took the car for service twice and both times I’ve be August. I’ve been having issues with the “Idle Stop and Go (ISG)” system since the beginning. I took the car for service twice and both times I’ve been told that they do not see anything wrong with it. The system comes and goes by itself. Sometimes it works, sometimes it does not. The light goes on and off by itself. This malfunction is causing the dashboard to be lit up with all kinds of warning lights and none of the safety features work when this happens. Today (04/17/2023) is the 3rd consecutive day that the warning lights are on. They do not go away. I’ve been dealing with Kendall Camacho (Service Advisor). I showed him all the reports that I got when these malfunctions happened. According to him, the “Lead Technician” said that he hasn’t seen those kinds of warnings before. If that is true, this person being the Lead Technician and not knowing how to fix this issue is of great concern. Last time I took my car for a whole day, for a full diagnosis. This was in January 2023. I do not have the time to keep going back to the dealership. I even had to pay for Uber to get back from the dealership because I could not get a loaner. I would hate to contact Hyundai Consumer Affairs directly to escalate this situation. The DTC Sub Systems with issues are always the same: LKAS and ESC. The DTC numbers are C164286 (LKAS) and C120001 (ESC). More
by mlmma1313
Employees Worked With
March 27, 2023
Ashlie is excellent at doing what needs to be done and follows up until job is completed. follows up until job is completed. More
by Jamesscamahorn
Employees Worked With
March 27, 2023
Everyone here was so patient and professional. Very knowledgeable and friendly ! Would definitely give them a 5 star rating Very knowledgeable and friendly ! Would definitely give them a 5 star rating More
by Melanie
Employees Worked With
March 27, 2023
Slow, crowded, indifferent. It took them three hours to do an oil change, and to try to code a key, ultimately unsuccessfully. It took them three hours to do an oil change, and to try to code a key, ultimately unsuccessfully. More
by Jim Griffin
Employees Worked With
Service
