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Hyundai of Columbia

Columbia, TN

Overview
Employees
Reviews
Vehicles
4.7
644 Reviews
At Hyundai of Columbia, it is our mission to be the automotive home for Hyundai driver's all over Middle Tennessee including Columbia, Brentwood, Spring Hill, Franklin and Nashville, TN. Not only is Hyundai of Columbia Middle Tennessee's fastest growing Hyundai Dealer, we are also the largest volume used dealer in the Nashville market.
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1370 Nashville Hwy

Columbia, TN

38401

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Showing 644 reviews

February 11, 2024

Made an appointment, which was a pleasant experience. They were ready for us when we arrived and got the work done well within schedule. The car was in great shape. Several of the staff checked in on More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Dinoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hyundai of Columbia responded

We value your kind feedback; it's encouraging to hear you found our scheduling, service efficiency, and caring team up to your expectations at Hyundai of Columbia. Thanks for sharing.

Helpful
February 07, 2024

Went above and beyond. Excellent service and very nice!! Service center very clean. Couldn’t have been better. More

by rburress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hyundai of Columbia responded

We're glad that you appreciated Hyundai of Columbia's service and spotless facilities. Your satisfaction is our topmost goal. Commitment to our customer experience shows through in your review.

Helpful 1
February 06, 2024

Amazing dealership for any car, Antonio is incredibly knowledgeable and completely honest and straight forward, he’ll tell you any problems he knows of, and is incredibly patient. He makes you feel like More

by MasonMcdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your kind words. It's good to know our team, especially through their honesty and patience, contributed positively to your experience at Hyundai of Columbia. We value the endorsement provided in this thoughtful review.

Helpful
February 04, 2024

Clean waiting area with free drinks and snacks, polite helpful staff, comfy seats, and reasonable wait time! More

by Susie1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your positive feedback. Good to hear our waiting area helps make your visit at Hyundai of Columbia more enjoyable. We value your time, ensuring reasonable wait isn't compromised either.

Helpful
February 02, 2024

Quick, courteous, efficient The staff were eager to help and easy to understand. The work was done in a timely manner. And they left a bottle of water in my car. Only encouraging thought I have is to includ More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden
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Apr 13, 2024 -

Hyundai of Columbia responded

We're appreciative of your kind feedback. As Hyundai of Columbia, the team is always excited to provide excellent assistance. We'll note about vacuuming the trunk for future reference for our services—your suggestion is indeed valuable.

Helpful
February 01, 2024

Everything was done professionally, and on time everyone was very professional. I would recommend the service department to others. More

by floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to hear about your positive experience with the professionalism and punctuality of Hyundai of Columbia's service department. Your recommendation is much appreciated.

Helpful 1
February 01, 2024

Everyone was super friendly and helpful. I had so many questions and couldn’t make up my mind. The sales person Jarvis was so patient and kind in answering all my questions and showing me More

by Bev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hyundai of Columbia responded

Hyundai of Columbia greatly values your feedback. We're pleased to hear our team was able to assist you thoroughly. Please don't hesitate in reaching out if more questions arise.

Helpful
January 30, 2024

Great dealership. Easy tonget in and out very nice staff and service is always fast and fair. More

by dcorry73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We're glad to hear you find Hyundai of Columbia satisfactory. It's good knowing that our staff and service meet your expectations.

Helpful 1
January 29, 2024

Made a deal remotely from Goodlettsville, TN. There were a few hiccups with the finance paperwork, but overall a good experience. Austin in sales helped out every step of the way. More

by jdotmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your feedback and are glad to hear your remote purchasing experience with Hyundai of Columbia was satisfactory, despite a few issues in finance. It's great to know our team could aid you throughout the process.

Helpful
January 28, 2024

Sarah JAckson and Isabella Ross should be given a raise for being so nice and helpful. This is what customer service should be like everywhere but it isn't. More

by Len Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your kind words about our team's excellent service here at Hyundai of Columbia. Recognition from customers like you goes a long way, thank you!

Helpful 1
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