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Hyundai of Columbia - Service Center

Columbia, TN

4.9
48 Reviews

48 Reviews of Hyundai of Columbia - Service Center

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February 04, 2024

Clean waiting area with free drinks and snacks, polite helpful staff, comfy seats, and reasonable wait time! More

by Susie1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your positive feedback. Good to hear our waiting area helps make your visit at Hyundai of Columbia more enjoyable. We value your time, ensuring reasonable wait isn't compromised either.

February 02, 2024

Quick, courteous, efficient The staff were eager to help and easy to understand. The work was done in a timely manner. And they left a bottle of water in my car. Only encouraging thought I have is to includ More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden
Apr 13, 2024 -

Hyundai of Columbia responded

We're appreciative of your kind feedback. As Hyundai of Columbia, the team is always excited to provide excellent assistance. We'll note about vacuuming the trunk for future reference for our services—your suggestion is indeed valuable.

February 01, 2024

Everything was done professionally, and on time everyone was very professional. I would recommend the service department to others. More

by floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to hear about your positive experience with the professionalism and punctuality of Hyundai of Columbia's service department. Your recommendation is much appreciated.

January 30, 2024

Great dealership. Easy tonget in and out very nice staff and service is always fast and fair. More

by dcorry73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We're glad to hear you find Hyundai of Columbia satisfactory. It's good knowing that our staff and service meet your expectations.

January 28, 2024

Sarah JAckson and Isabella Ross should be given a raise for being so nice and helpful. This is what customer service should be like everywhere but it isn't. More

by Len Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your kind words about our team's excellent service here at Hyundai of Columbia. Recognition from customers like you goes a long way, thank you!

January 25, 2024

Highly pleased with this dealership's service department. Have used for numerous years and they have never failed to impress me. Both the service and sales personnel are knowledgeable and professional. Purch More

by Russ Rieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

Appreciate hearing about your positive experiences with our service and sales team at Hyundai of Columbia. It means a lot that you recommend us for purchasing new vehicles and their subsequent servicing. Your satisfaction is why we do what we do, thank you.

January 23, 2024

This service center was above and beyond excellent. They kept me informed every step of the way on my car and gave me a loaner while my car was being fixed. Makayla was definitely the perfect service e More

by Scarlettrosereed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Dinoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Black
Apr 13, 2024 -

Hyundai of Columbia responded

We're glad to hear that your experience at our service center was positive and you found everything from communication to the loaner car helpful. It's also great knowing Makayla did a perfect job in assisting you with your needs. Hyundai of Columbia looks forward to seeing you again.

January 15, 2024

Great service everytime! From the time you drive in until the time you leave it's a great experience. We have dealt with Houston a couple of times; he's so good to work with More

by prsouders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

Thank you for your positive feedback and continued trust in our team here at Hyundai of Columbia, especially with Houston. It means a lot to hear about these great experiences from valued customers like you. We look forward to assisting with any future auto needs.

January 15, 2024

I had a very seroius issue with my mom car, but I was very pleased with the service I received. I would recommend this dealship to any one any time thanks again. More

by ffpitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to hear your experience at Hyundai of Columbia was satisfactory. It's great knowing you'd recommend us. Thank you for your vote of confidence, we appreciate it.

January 14, 2024

My Tuscon went into limp mode today as we were traveling home. I called the dealership knowing that the service department was closed but hoping we could drop the car off and pick up a loaner. I was put int More

by karillyons
Recommend Dealer
Yes
Employees Worked With
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to hear that Hyundai of Columbia was able to assist when your Tucson had trouble. It's situations like these where our team, including the General Sales Manager, truly shine in providing helpful support. We appreciate your kind words and look forward to serving you again with any future vehicle needs at our dealer.