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Hyundai of Cool Springs

Franklin, TN

4.3
1,458 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,458 reviews

February 16, 2023

We were looking for a specific color and package. Genesis concierge set us up with Cool Springs and Joe found our perfect car. We were traveling a distance so they had all of the paperwork ready to More

by Sholtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tatiana Jinneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Macke
Feb 18, 2023 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2023

Sonny presented himself on the very first day as a true professional. His knowledge of the vehicle and the sales process are above the rest. We truly appreciate his support in our vehicle purchase. More

by Skidkid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fagan, Brandon Alexander
Feb 17, 2023 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2023

Sonny gets it done! ! The process was so quick and easy and Sonny made me feel comfortable and in the right hands. More

by Sammi.lawrence26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Hyundai of Cool Springs responded

Hi Sammi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. We hope you have a great day!

February 09, 2023

Sonny get it’s done! ! Such and easy process, that’s why I always pick Hyundai. More

by Sammi.lawrence26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Hyundai of Cool Springs responded

Hi Sammi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. We hope you have a great day!

February 09, 2023

Very nice and clean showroom. Everyone I spoke with was tentative and helpful. I will definitely recommend to others. More

by stopmc99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Robinson
Feb 11, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your positive comments about Hyundai of Cool Springs! Thanks again for the recommendation, and have an amazing day!

February 06, 2023

My experience with Rahsaan was outstanding! He was very reasonable, easy to talk to, and very professional. I am SO happy with my new car!! I highly recommend Rahsaan and Hyundai Cool Springs!! More

by Mia D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Brandon Alexander, Rahsaan Robinson
Feb 07, 2023 -

Hyundai of Cool Springs responded

Hi Mia, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 05, 2023

Rahsaan took care of us from beginning to end, making sure we were taken care of even after the sale was done. Props to him, Michael Brown, Brandon Alexander, and Mark Salvino for the great service and a More

by CCSLISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander, Rahsaan Robinson
Feb 08, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 03, 2023

Honest in what the say and quick with the paperwork. I will be back in the future. More

by Davidsisk525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander
Feb 03, 2023 -

Davidsisk525 responded

Awesome place to do business with

January 31, 2023

An easy transaction. Good car at a good price. Rashaan made sure I was happy and a valued customer. More

by Hweant
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rahsaan Robinson
Feb 02, 2023 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Feb 02, 2023 -

Hweant responded

I gave your dealership a good review because I didn’t want a bad review to reflect poorly on Rahsaan. I thought he did a good job. Throughout the sales process I was told that even though my car had been a loaner that it was a “new car”. “It has never been titled so we treat it like a new car”. Then at the very end you denied me a military discount because “it’s a loaner”. That left a very bad taste in my mouth and you can probably tell I’m not over it.

January 30, 2023

Sonny is the best! We felt welcomed, listened to, and taken care of in the best way. Sonny made sure we understood everything about the Tucson we purchased and walk More

by mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Helm
Feb 02, 2023 -

Hyundai of Cool Springs responded

Mindy, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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