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Hyundai of Cool Springs

Franklin, TN

4.3
1,450 Reviews

201 Comtide Court

Franklin, TN

37067

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1,450 Reviews of Hyundai of Cool Springs

November 09, 2022

Very professional and pleasant to work with, also very informative. I would recommend to friends More

by Tammywachsmuth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sonny Farmer, Brandon Alexander
Nov 11, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 07, 2022

I highly recommend anyone looking to buy a vehicle to check out Hyundai of Cool Springs! When you do be sure to ask for Rahsaan so he can take as good of care of you as he did us! Had a wonderful experie More

by Caleb George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Haj Ebrahem, Rahsaan Robinson
Nov 09, 2022 -

Hyundai of Cool Springs responded

Hi Caleb, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 07, 2022

Rahsaan was a great salesman which made it very easy to work together on our trade in. He went above and beyond to get my family the car we wanted for a fair price. My family and I highly recommend working More

by jsmall0342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Rahsaan Robinson
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 07, 2022

Great buying experience. Rahsaan was a pleasure to work with. He went out of his way to make sire we’re taken care of. Would definitely recommend him and Hyundai of Cool Spri More

by janiemae1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard , Sandy Knechtel, Rahsaan Robinson
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it.

November 07, 2022

I don’t have a big enough vocabulary to explain what an amazing experience I had buying a car here. Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have pu More

by BondGirl007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Mark Salvino
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Genesis of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 05, 2022

Miss Knechtel treated us great from the first phone call. She went out of her way to answer questions and looking on the car lots to find our car. She treated us like family and I can't say enough great thi More

by cathymikesexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haj Ebrahem, Sandy Knechtel
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

November 04, 2022

I've had a remarkable experience with Sandy Knechtel - her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from t More

by glennr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel, Nick Taylor
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 03, 2022

Sonny was so incredibly helpful! He made the buying process super easy! Grateful for the help experience! More

by kebelk92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
Nov 09, 2022 -

Hyundai of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 01, 2022

Mr. Farmer is an excellent asset to this dealership and made my car buying experience wonderful! More

by Daniel.davis0822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Mark Salvino, Haj Ebrahem, Sonny Farmer, Brandon Alexander
Nov 07, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 31, 2022

Sonny worked hard to help me get the vehicle I wanted to get. Really enjoying the new vehicle. More

by Zoolander83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Fagan, Sonny Farmer
Nov 07, 2022 -

Hyundai of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

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