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Hyundai of Cool Springs

Franklin, TN

4.3
1,450 Reviews

201 Comtide Court

Franklin, TN

37067

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1,450 Reviews of Hyundai of Cool Springs

October 23, 2022

We had been looking everywhere for a GV70 for quite some time and had become very frustrated before finding Joe Macke. He ordered us a car and we were surprised at how fast it got there. Joe was so easy to More

by todd.hagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Oct 28, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 18, 2022

Joe Macke is the BEST! He went over the top to help me with my purchase. He’s your guy! I appreciate you!! More

by 16lakehaven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke
Oct 21, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 17, 2022

Buying a car has not not been a very fun experience filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the More

by Kellydeeking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Sandy Knechtel, Joe Macke
Oct 20, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 17, 2022

From the beginning to the end of this process, Sonny has been very pleasant and most helpful. He kept in contact with me through every step and every change. He is professional and kind and genuine. I def More

by sophiaelisabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
Oct 20, 2022 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 16, 2022

This was my first time buying a car without a parent or knowing the salesperson. It was like Joe and Sandy were my family and they made sure I got what I wanted and at the best price. Was probably the mos More

by Angela Ainslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel, Joe Macke
Oct 20, 2022 -

Hyundai of Cool Springs responded

Hi Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thanks again for the recommendation, and have an amazing day!

October 15, 2022

Everyone here is so friendly and helpful. Craig helped me from the very beginning to find my perfect car as a first time (new car) buyer. He made my experience awesome and I’m so happy with m More

by kmaier1029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Craig Francis
Oct 19, 2022 -

Hyundai of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 15, 2022

Great experience- everyone was professional and friendly- Joe Macke was an extraordinary salesman and he gave us the attention we needed to confirm we wanted to work with Genesis of Cool Springs More

by Trishholliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke
Oct 18, 2022 -

Hyundai of Cool Springs responded

Trishholliday, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 14, 2022

Excellent to work with. Felt no pressure and well supported throughout the purchase process. Brandon , manager and Chad finance were also great to work with More

by Rnteach2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Haj Ebrahem, Sonny Farmer, Brandon Alexander
Oct 18, 2022 -

Hyundai of Cool Springs responded

Rnteach2003, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 14, 2022

Kim was extremely helpful throughout the buying process and kept us informed of the status of our vehicle. More

by AndrewsNewCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Oct 18, 2022 -

Hyundai of Cool Springs responded

Andrewsnewcar, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 14, 2022

Great people, peyton is a awesome person! He took the time to answer all my questions. He went the extra mile with customer service! More

by Chefwhipple957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Fagan, Peyton Williams
Oct 17, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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