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Hyundai of Cool Springs

Franklin, TN

4.3
1,448 Reviews

201 Comtide Court

Franklin, TN

37067

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1,448 Reviews of Hyundai of Cool Springs

November 22, 2022

A ten out of ten! Drew and the rest of the crew were super helpful, very kind and knowledgeable. This was my second car purchase, and because of them, everything was s More

by Cornalexandria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Jay Vallecillo, Drew Lytle, Brandon Alexander
Nov 24, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

November 19, 2022

Sonny is a great salesman to work with. Brandon worked some magic to get me in my vehicle when I didn't think I would be able to get it. Mark in finance had to do twice the work and was gre More

by tonyaj02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sonny Farmer, Brandon Alexander
Nov 22, 2022 -

Hyundai of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 16, 2022

I went to have my routine service at the appointed time and was greeted by Forest Lima. Forest was top notch in taking care of me and my car, from start to finish. I asked him to show me how to access my c More

by Rich47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Lima
Nov 17, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 15, 2022

Rahsaan, Peyton, and Sandy helped me get into a new 2022 Tucson! My experience with all of them was very welcoming, accommodating, and they all helped buying my first brand new vehicle a very easy, stress-f More

by Mirandasebright.barber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Knechtel, Peyton Williams, Rahsaan Robinson
Nov 16, 2022 -

Hyundai of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 11, 2022

Rahsaan is fantastic! ! I went into this new car situation very uncertain of whether or not I’d even be able to get a car I could afford due to a low credit score. Rahsaan More

by Ryan@ryanharner.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Brandon Alexander, Rahsaan Robinson
Nov 14, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 11, 2022

Great working with Sonny and finance manager! Love my new car and features. Recommend highly. More

by Hjhubbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Eddie Fagan, Carl Helm, Sonny Farmer
Nov 14, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thanks for the recommendation, and have an amazing day!

November 10, 2022

Such a comfortable experience. No pressure and very helpful. I will definitely use and recommend him in the future. More

by Korina1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sonny Farmer, Brandon Alexander
Nov 12, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 10, 2022

Drew Lytle was a pleasure to work with from the first contact about my car. The Ioniq5 is in scarce supply and I happened to get lucky locating one at Hyundai of Cool Springs. Drew gave me the opportunit More

by blnolan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lytle
Nov 14, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 09, 2022

Very professional and pleasant to work with, also very informative. I would recommend to friends More

by Tammywachsmuth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sonny Farmer, Brandon Alexander
Nov 11, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 07, 2022

I highly recommend anyone looking to buy a vehicle to check out Hyundai of Cool Springs! When you do be sure to ask for Rahsaan so he can take as good of care of you as he did us! Had a wonderful experie More

by Caleb George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Haj Ebrahem, Rahsaan Robinson
Nov 09, 2022 -

Hyundai of Cool Springs responded

Hi Caleb, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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