
Hyundai of Cool Springs
Franklin, TN
Filter Reviews by Keyword
By Type
1,445 Reviews of Hyundai of Cool Springs
I met Craig after setting up an appointment to test drive a new Hyundai Elantra Hybrid. He was a pleasure to talk to and he explained all of the features of the vehicle during our test drive in a kind and fr a new Hyundai Elantra Hybrid. He was a pleasure to talk to and he explained all of the features of the vehicle during our test drive in a kind and friendly manner. He went through pricing information and payment options with me and I decided to purchase the vehicle. Craig made the sales experience feel smooth and seamless and I feel confident and comfortable knowing he will make himself available to me in the future should a need arise. More
Darnesha was amazing and it was a pleasure to work with her and the Hyundai team. Buying a car from them was easy and Darnesha felt more like a friend than a sales representative which was just what I need her and the Hyundai team. Buying a car from them was easy and Darnesha felt more like a friend than a sales representative which was just what I needed. More
All I have to say is that Hyundai of Cool Springs takes the pain out of working with a dealer. Our Sales person Craig really made it so easy to get everything we wanted, they even told us about many things the pain out of working with a dealer. Our Sales person Craig really made it so easy to get everything we wanted, they even told us about many things that we were unaware of about our old warrantees. It is truly like family here at Cool Springs Hyundai. I would recommend them to everyone that is looking at getting a new or used car. So if you are afraid or feel intimidated by getting a car at a dealer, don't use Carvana instead talk to a dealer that makes you feel like family. More

Darnesha Moore was great to work with and super friendly. She made everything so easy for us. Highly recommend her and the Hyundai of Cool Springs dealership! She made everything so easy for us. Highly recommend her and the Hyundai of Cool Springs dealership! More
Hannah was amazing, she walked me through the entire process, she was very patient with me as she spent time showing me how all the new tech worked and helped me hook up my bluelink. She has been avai process, she was very patient with me as she spent time showing me how all the new tech worked and helped me hook up my bluelink. She has been available for any questions that have come up. Thank you for making this purchase great. More

Joe was amazing!!! He was thorough and answered all my questions without any pressure whatsoever. I would highly recommend everyone use Joe as their dealer. questions without any pressure whatsoever. I would highly recommend everyone use Joe as their dealer. More

Joe was absolutely great! He helped us with great patience and had a wonderful personality that kept my husband and I entertained. He was phenomenal with knowledge about the vehicle and got us all se patience and had a wonderful personality that kept my husband and I entertained. He was phenomenal with knowledge about the vehicle and got us all set up with the necessary apps and new tech items for the 2021 Santa Fe that my 2008 Santa Fe did not have. We will definitely send family and friends to him and Cool Springs Hyundai in the future for their new car experience!! 😊💜🚘🙌🏼 More
We had a stress free experience and got the exact car we hoped for. Everyone at the dealership was friendly and extremely helpful. Our Salesman, Craig Francis, was delightful and very knowledgeable. He ma hoped for. Everyone at the dealership was friendly and extremely helpful. Our Salesman, Craig Francis, was delightful and very knowledgeable. He made sure we understood exactly how every feature worked and made us feel valued. He was friendly and fun to talk to. We feel like we made a friend. He also told us to call him anytime we had a question and being seniors this was important to us. Thank you, Craig and Hyundai of Cool Springs. More
Smooth dealing.No pressure.Kim’s knowledge about cars Smooth dealing. No pressure. Kim’s knowledge about cars and the process was unmatched which made it one of the least stressful buying experiences o Smooth dealing. No pressure. Kim’s knowledge about cars and the process was unmatched which made it one of the least stressful buying experiences of which we have been involved. More