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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

June 20, 2021

I met Craig after setting up an appointment to test drive a new Hyundai Elantra Hybrid. He was a pleasure to talk to and he explained all of the features of the vehicle during our test drive in a kind and fr More

by Matt H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Jun 23, 2021 -

Hyundai of Cool Springs responded

Hi Matt, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

June 19, 2021

Darnesha was amazing and it was a pleasure to work with her and the Hyundai team. Buying a car from them was easy and Darnesha felt more like a friend than a sales representative which was just what I need More

by britaylor12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Jun 20, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our Darnesha in our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

June 18, 2021

All I have to say is that Hyundai of Cool Springs takes the pain out of working with a dealer. Our Sales person Craig really made it so easy to get everything we wanted, they even told us about many things More

by davidj.yeshuamedia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Jun 20, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

June 18, 2021

Darnesha Moore was great to work with and super friendly. She made everything so easy for us. Highly recommend her and the Hyundai of Cool Springs dealership! More

by threegirlprincess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
Jun 20, 2021 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff, Darnesha Moore took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 17, 2021

Hannah was amazing, she walked me through the entire process, she was very patient with me as she spent time showing me how all the new tech worked and helped me hook up my bluelink. She has been avai More

by mimi53.dm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett
Jun 18, 2021 -

Hyundai of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 16, 2021

I walked the lot, picked out the vehicle I was interested in, and was introduced to Craig Francis who made my transaction a smooth experience! More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Jun 17, 2021 -

Hyundai of Cool Springs responded

Hi James, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 12, 2021

Joe was amazing!!! He was thorough and answered all my questions without any pressure whatsoever. I would highly recommend everyone use Joe as their dealer. More

by spiffymelissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis, Joe Macke
Jun 13, 2021 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Hyundai of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

June 12, 2021

Joe was absolutely great! He helped us with great patience and had a wonderful personality that kept my husband and I entertained. He was phenomenal with knowledge about the vehicle and got us all se More

by Madron.Sawyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Jun 13, 2021 -

Hyundai of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

June 12, 2021

We had a stress free experience and got the exact car we hoped for. Everyone at the dealership was friendly and extremely helpful. Our Salesman, Craig Francis, was delightful and very knowledgeable. He ma More

by tdjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis, Paul Huber
Jun 13, 2021 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 09, 2021

Smooth dealing.No pressure.Kim’s knowledge about cars Smooth dealing. No pressure. Kim’s knowledge about cars and the process was unmatched which made it one of the least stressful buying experiences o More

by Suzanne.ghianni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, 5 stars, Mark Salvino, Kim Duncan
Jun 11, 2021 -

Hyundai of Cool Springs responded

Suzanne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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