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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

June 01, 2021

I would purchase again from Hyuandai Cool Springs primarily because of the incredible service we received from Joe Macke! He went above and beyond to make my family’s car purchase as seamless as poss More

by believeinpeace17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Jun 02, 2021 -

Hyundai of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 27, 2021

My last car buying experience was not great. Hannah and Chad made this such a refreshing and fast experience. Will highly recommend to anyone I know looking for a new car! More

by rwrail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Hannah Puckett
May 29, 2021 -

Hyundai of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2021

Exceptional. The entire process was seamless. Thanks Joe, Carl, and Mark!! They patiently answered all my questions to find the car for me! 5 stars More

by Karrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke
May 21, 2021 -

Hyundai of Cool Springs responded

Hello Karrie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2021

Joe was great! I appreciate his willingness to let me look and come back when I was ready. This is my third lease from this dealership and I’ve always had great service. More

by stephanie k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
May 16, 2021 -

Hyundai of Cool Springs responded

Hi Stephanie, thank you for your kind review; we are happy to pass along your comments to Joe here at Hyundai of Cool Springs! We look forward to your next visit! Take care!

May 06, 2021

From Start to Finsh, this process has been ABSOLUTELY REMARKABLE. I was ready to Purchase Immediately. NO HASSLE, VERY HONEST, INTEGRITY. I'm EXCITED. #1 Dealership. More

by Darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Helm, Kim Duncan
May 07, 2021 -

Hyundai of Cool Springs responded

Hi Darlene, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 07, 2021 -

Darlene responded

The Best Dealership Everrrrrrrrrrr!!!!!!!!

May 06, 2021

Very kind and helpful. Let me get the used vehicle inspected myself! Finance was extremely helpful and didn’t try to sell any useless warranties. More

by Sebastian Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Hannah Puckett, Eddie Fagan
May 07, 2021 -

Hyundai of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Hyundai of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

May 06, 2021

5 star sales ! From start to finish.everyone was great mr.ducan was great .every part of purcase process was easy and explained with no problems. More

by Pwl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
May 07, 2021 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2021

I have bought Hyundais twice from Hyundai of Cool Springs, in Franklin TN. Everyone there has been very professional and quite helpful. Craig Francis and everyone else assisted me as needed, gave me More

by bob.martin09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager, Mark Salvino, Craig Francis
May 02, 2021 -

Hyundai of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Craig here at Hyundai of Cool Springs! We're looking forward to your next visit with us!

April 30, 2021

This experience was amazing from beginning to end!! Car purchases are so stressful for me, but immediately Joe put me at ease and actually made it a fun experience! He was personable, knowledgeable and mad More

by Sarah C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
May 01, 2021 -

Hyundai of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 30, 2021

It was a good experience At hyundai Darnesha explained everything to me carefully and she was very patient with me. Very attentive the staff. "The Chad" explained every detailed about the financial stuff. More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
May 01, 2021 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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