Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hyundai of Cool Springs - Service Center
Franklin, TN
111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
111 Reviews of Hyundai of Cool Springs - Service Center
Sort by
November 22, 2019
This dealership is outstanding! Their service and professionalism is simply the best! Each time they deliver exactly what they promise......great service at competitive prices! professionalism is simply the best! Each time they deliver exactly what they promise......great service at competitive prices! More
by wendelyn_russell
Helpful November 15, 2019
Great service Excellent customer service I would like to recommend this dealership to anyone who is looking for Hyndie experience. Chris was very friendly and help Excellent customer service I would like to recommend this dealership to anyone who is looking for Hyndie experience. Chris was very friendly and helpful and for my purchase of two cars Mark Salvino has always been a great advisor More
by Blanca
Employees Worked With
Chris Knab
November 09, 2019
Excellent customer service. I came here after going to a different dealership for service that was disappointing. Hyundai of Cool Springs did not disappoint. I'll be back. different dealership for service that was disappointing. Hyundai of Cool Springs did not disappoint. I'll be back. More
by Alyssas82
Employees Worked With
James Falcone
November 05, 2019
After buying my new-used Santa Fe, this was my first service visit. Everything was professional and orderly from start to finish! James could not have been more clear, courteous and helpful. Thanks! service visit. Everything was professional and orderly from start to finish! James could not have been more clear, courteous and helpful. Thanks! More
by Sold_on_Hyundai
Employees Worked With
James Falcone
September 24, 2019
Great Service Department Hyundai of Cool Springs has a great service department! Tim, James, and Mike make sure all of your car service needs are taken care of correctly and Hyundai of Cool Springs has a great service department! Tim, James, and Mike make sure all of your car service needs are taken care of correctly and in a timely manner, If you own a Hyundai, this is the place to go! More
by Hyundai
September 12, 2019
Great service Very good service. My car was washed and vaccumed. The waiting area was clean and neat. My interaction with the service personnel was very professiona Very good service. My car was washed and vaccumed. The waiting area was clean and neat. My interaction with the service personnel was very professional. More
by Satisfied
Employees Worked With
James Falcone
August 20, 2019
Excellent service , overall way above the dealer stand, checked my car throughly and made recommendations to prolong my life if my car. James was outstanding and Mi , overall way above the dealer stand, checked my car throughly and made recommendations to prolong my life if my car. James was outstanding and Mikaela was superior also. More
by Bob c
September 26, 2018
Service is below par I bought a new SUV Santa Fe. Getting it serviced is very frustrating. Weeks to get an oil change! And when you get an apt you wait up to 2 hours or mo I bought a new SUV Santa Fe. Getting it serviced is very frustrating. Weeks to get an oil change! And when you get an apt you wait up to 2 hours or more to get an oil change. If I would have known how bad the service is, I would never have bought my SUV here. More
by Wayne
Employees Worked With
James Falcone
May 31, 2018
Service department employee. I have purchased four autos from this dealership over the past fourteen years. Always have received outstanding service during that period. However I have purchased four autos from this dealership over the past fourteen years. Always have received outstanding service during that period. However I have to say that the best has been from James Falcone, He is a great asset to your dealership. He is always ready to help you in any way he can, and is very polite, and pleasant to work with. He deserves a great Pat On The Back. More
by Customer jshack
Employees Worked With
Veronica Rossman, James Falcone
February 19, 2018
service They said my service would take one and half to two hours. got my sonata back in one hour and fifteen minutes plus they saved me several dollars. Very They said my service would take one and half to two hours. got my sonata back in one hour and fifteen minutes plus they saved me several dollars. Very courteous and business. I like this dealership very much. You made my day very good...William Roberts More
by rt87bama1
Employees Worked With
Tim O'Leary, James Falcone
