
Hyundai of Cumming
Cumming, GA
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1,378 Reviews of Hyundai of Cumming
Robert was very easy to work with. He did not make us feel pressured, He was very nice, friendly and professional and knows the cars well. feel pressured, He was very nice, friendly and professional and knows the cars well. More
I went into the dealership as my first stop during my car research project. I left the dealership having purchased a car. My sales person was Lou Hammersmith and I cannot come up with one thing he could research project. I left the dealership having purchased a car. My sales person was Lou Hammersmith and I cannot come up with one thing he could have done to be more helpful. He knows the product really well and he LOVES the product. His enthusiasm was contagious and helped me feel comfortable that I did not have to go to the other brands and dealerships on my list. I am a senior citizen and Lou was very helpful in helping me through understanding some of the technical features. He is the ideal sales person. More
J.Smith helped me with my car. I had a recall that was taken care of. The only problem was I had to wait 2hrs. For my car to be repaired. I did have a 11:00 appt. taken care of. The only problem was I had to wait 2hrs. For my car to be repaired. I did have a 11:00 appt. More
I took my vehicle in for it’s 30,000 mile service. I service my vehicle every 5,,000 miles. Everyone was courteous and friendly as usual. If you need service for your Hyundai I recommend Hyundai of Cu service my vehicle every 5,,000 miles. Everyone was courteous and friendly as usual. If you need service for your Hyundai I recommend Hyundai of Cumming. More
The service department was great. The salesmen when I purchased the car was fine. However, the finance department is TERRIBLE and I would never purchase from this dealership again. In fact, verbally the purchased the car was fine. However, the finance department is TERRIBLE and I would never purchase from this dealership again. In fact, verbally the finance manager told me the plan he suckered me into buying covers ALL maintenance on the vehicle, when in fact it only covers oil changes and tire rotations. You don't get the details several weeks after you've purchased the vehicle. We now have a Genesis and this new Santa Fe in our garage, I can guarantee you the next vehicles that I purchase will NOT be from Hyundai, great product, lousy purchase experience. My fault, won't be fooled again. However, my interactions with the service department and Tommy were great, very quick, responsive, and professional More
They were timely, friendly and provided wonderful and prompt service. I appreciated that during this time of COVID, everyone that I had interaction with wore a mask, thank you. prompt service. I appreciated that during this time of COVID, everyone that I had interaction with wore a mask, thank you. More
Jessie Smith was your service representative. Very knowledgeable and honest. Explained what was needed and how long it would take for service. We plan to be a repeat customer. knowledgeable and honest. Explained what was needed and how long it would take for service. We plan to be a repeat customer. More
The only thing that could have made it better is if the work was completed the same day. It took two days (but, in all fairness I didn't have an appointment). Jesse was very professional and kept me update work was completed the same day. It took two days (but, in all fairness I didn't have an appointment). Jesse was very professional and kept me update to date the entire time. Come to think of it I was lucky to get it the next day. More
Jesse, the service advisor was very attentive to what I was saying, was clear in what was needed & was easy to work with. They got me in and out quickly and even washed my car and vacuumed it out. I was pl was saying, was clear in what was needed & was easy to work with. They got me in and out quickly and even washed my car and vacuumed it out. I was pleased with the service. More