Hyundai of Cumming

Very courteous, very efficient, and reasonably priced. The waiting area is very comfortable. Closed circuit cameras let you watch the service being performed. Complimentary wash included. The waiting area is very comfortable. Closed circuit cameras let you watch the service being performed. Complimentary wash included. More

First visit to service center Did not get all my questions answered. Received phone numbers from staff for me to follow up on my issues. Felt this was their responsibility. Felt st Did not get all my questions answered. Received phone numbers from staff for me to follow up on my issues. Felt this was their responsibility. Felt staff did not want to follow up and felt they did not know how to handle the issues. Went home and spent the rest of the day calling people to get my issues answered. Left VM to 2 people at Hyundai of Cumming and have received no callback.Not a good experience when you just bought a new car and already have problems. We found the navigation installed in my car was not designed for this years model 2020. So my navigation system does not work correctly. We found program will not be available until late spring 2020. Hopefully Hyundai will install the program free of charge so my navigation system works properly. And can find my road that my house is on. This road has been in existence for 15 yrs. More

Awesome service. I live in Florida and service there is a much longer turnover. I am so pleased. When I am in Georgia again, I will use your service. much longer turnover. I am so pleased. When I am in Georgia again, I will use your service. More

Prompt service and status updates. Great to see car washes and vacuumed. Had to drive past one Hyundia dealer to get here but will do it again washes and vacuumed. Had to drive past one Hyundia dealer to get here but will do it again More

I was pleased with the 100,000 mile service on my Santa Fe. Andre was knowledgeable and helpful. My car was on time as promised! Fe. Andre was knowledgeable and helpful. My car was on time as promised! More

Experience buying a new car Hyundai of Cumming made it very easy to purchase a car. Eli was wonderful. He was very patient and very knowledgeable about the car. He explained all Hyundai of Cumming made it very easy to purchase a car. Eli was wonderful. He was very patient and very knowledgeable about the car. He explained all the functions of the car before going for a test drive. Would have Eli sell me a car again. More

Chris was the best! Chris Gardner made buying my vehicle easy. He was instrumental in making this purchase as painless as possible. The whole staff at the dealership were Chris Gardner made buying my vehicle easy. He was instrumental in making this purchase as painless as possible. The whole staff at the dealership were very professional and accommodating. I would highly recommend this dealership and Chris specifically. More

Everyone at this dealership is super nice and professional! My oil change was done in a very timely manner, less than an hour. Can’t beat that! professional! My oil change was done in a very timely manner, less than an hour. Can’t beat that! More

Chris was great! He helped us get the best deal, which meant communicating with his manager multiple times in our behalf. We drove down from Charlotte and got there later in the evening, he stayed late an meant communicating with his manager multiple times in our behalf. We drove down from Charlotte and got there later in the evening, he stayed late and helped us get all the paperwork done really quickly! It was such a smooth car buying process. I definitely recommend Chris! More

Zero stars would more accurately represent my experience at Hyundai of Cumming. It took me taking my car in 4 times and paying over 1,000 for them to fix a taillight. They refused to give me a loner car aft at Hyundai of Cumming. It took me taking my car in 4 times and paying over 1,000 for them to fix a taillight. They refused to give me a loner car after my 4th trip in, making me wait for my vehicle to be fixed after 3 previous trips an hour to the dealership only to have them NOT fix my car. Was extremely unsatisfied with this locations customer service especially from management. Andre and Damion were helpful and understanding, but on my final trip in a manager came to discuss my situation with me but didn’t do anything to ease my frustration as a customer and ultimately were unhelpful. More