Hyundai of Metairie

Appointments have to be made 3 weeks in advance. I had to wait 2 hours and 45 minutes for a routine oil change. They need to hire more technicians. Everyone was nice. to wait 2 hours and 45 minutes for a routine oil change. They need to hire more technicians. Everyone was nice. More

Awful all around. Slow updates. Slow work. Car still in same condition as brought in. Overprice for the problem to not be fixed. Ended with more problems with before which eventually lead to more things ne same condition as brought in. Overprice for the problem to not be fixed. Ended with more problems with before which eventually lead to more things needing to be done. More

I love the service department at Huyndai of Metairie. I schedule my appointment and I am in and out of there with no problems. They work fast and efficiently. Everyone is very nice and accommodating. schedule my appointment and I am in and out of there with no problems. They work fast and efficiently. Everyone is very nice and accommodating. More

I dropped my vehicle off on July 6,2021 for a service appointment. My passenger fog light keeps going off on its on, then some days it’s on. This is the 2nd time I’ve brought my vehicle in for this probl appointment. My passenger fog light keeps going off on its on, then some days it’s on. This is the 2nd time I’ve brought my vehicle in for this problem. The 1st time was just on June 10,2021. So according to your service technicians the problem is the bulb, but the bulb has been changed out 2x already and guess what this morning I got in my vehicle and the fog light is out again!!! Not even 24 hours after getting my vehicle back from Hyundai Service. I’d like to speak to a manager concerning this problem ASAP!!! More

Like most places these days, there is a labor shortage in the service area which requires customers to make appointments for even oil changes, weeks in advance. That is a bit inconvenient for many car owners the service area which requires customers to make appointments for even oil changes, weeks in advance. That is a bit inconvenient for many car owners. A few weeks ago, my wife, another Hyundai owner, was told she could not get in for service for more than two weeks. Her engine light was on and she had problems with oil consumption and her transmission. We brought her car to another dealership. As for my appointment this past Saturday everything was great and the service staff was pleasant and efficient. More

Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful. the pleasure of seeing Ms Katrina! She was very patient and helpful. More

Awesome experience. Greg, Travis, and Katrina made every step of this process enjoyable, from sales, finance and training on the many features of the Palisade. Great job! Customer Service +++ step of this process enjoyable, from sales, finance and training on the many features of the Palisade. Great job! Customer Service +++ More

I had a great experience here. The process was smooth and easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie. easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie. More

They where really fast and definitely on time even when I went 30 minutes early!!! I highly recommend. Really good service techs also I’ve never had a single problem went 30 minutes early!!! I highly recommend. Really good service techs also I’ve never had a single problem More

Had an appointment for an oil change, took 1 hour. Staff was friendly and courteous. was friendly and courteous. More