Hyundai of New Port Richey

Great Service Roy Diagnosis was quick and repairs were as expected done correctly the first time. Price was as quoted. And a car wash was a nice way to pick up my vehic Diagnosis was quick and repairs were as expected done correctly the first time. Price was as quoted. And a car wash was a nice way to pick up my vehicle. More

Routine Service Frank was great as always keeping me updated on the progress of my car. He is always honest about what needs to be done and never tries to sell me on Frank was great as always keeping me updated on the progress of my car. He is always honest about what needs to be done and never tries to sell me on anything I don't need. More

Honesty is their policy! Bought my Genesis in for repair of 2 small dents which were fixed beautifully. As the technician was finishing up, he accidentally dropped a tool on Bought my Genesis in for repair of 2 small dents which were fixed beautifully. As the technician was finishing up, he accidentally dropped a tool on the hood of my car. Roy Landis , a wonderful service manager, came right out to talk to me about a scratch put on my car during the incident. I so appreciated their honesty! They gave me a loaner car , buffed it out nicely , and I was satisfied with the experience. Many places may have tried to ignore their mishap. Roy has the utmost integrity in dealing with his customers! More

Responsive I arrived on time for my appt but no one greated me so I went inside. No one asked if I needed help and it was unclear who I should address. A woman I arrived on time for my appt but no one greated me so I went inside. No one asked if I needed help and it was unclear who I should address. A woman at a desk said, someone will be right with you but made no attempts to find someone to help or direct me to the right place. Finally, one of the service asst managers Joe Milone, asked if he could help. I told him I wasn’t greated by anyone and felt that I wasn’t being helped. He apologized and asked why I was there. I told him and he jumped into action. He took my info, went out to the car to get further info, when I asked if I could also get my car washed, he asked if I wanted it vacuumed and my wheels shined. I felt he went out of the way to make up for me not being helped right away. I waited an hour+ before I went back to the desk and the service manager went back to see when it was ready. The car was and they brought it out and it looked great. Joe turned around this experience. If he hadn’t gone out of his way to make me happy, this rating would have been much lower. More

Great Service Call for an easy appointment early and on a Friday to boot, was in and out in less than 2hrs, great quote and professional jobthank you Call for an easy appointment early and on a Friday to boot, was in and out in less than 2hrs, great quote and professional jobthank you More

Very pleased I scheduled a appointment to have my Azera serviced, when I arrived at the service department I was greeted with a smile. Service advisor was very ple I scheduled a appointment to have my Azera serviced, when I arrived at the service department I was greeted with a smile. Service advisor was very pleasant and the the service on my vehicle was preformed in a timely manner. More

Service was awesome I was happily surprised at how quickly I was able to be seen. My car was in and out and my service writer was very friendly and knowledgeable I was happily surprised at how quickly I was able to be seen. My car was in and out and my service writer was very friendly and knowledgeable More

To Buy out Lease or Buy New Car? Shane Ippolito greeted us with a smile and it was all uphill from then. Our lease was up and we needed advice whether to buy out our lease or buy a n Shane Ippolito greeted us with a smile and it was all uphill from then. Our lease was up and we needed advice whether to buy out our lease or buy a new car. Needless to say, Shane made it effortless. He was very knowledgeable and made our decision a 'no brainer' to buy a new vehicle. He helped us find the vehicle that would meet our needs for both style and costs. Once we agreed on our 2019 Sonata SEL, then we had a nice experience finishing our paperwork with Marc Nessel in the Finance department. This is our fourth Hyundai and we want to say that New Port Richey Hyundai Service Department is the best around. More

Great service. Went in a few weeks ago to get my car fixed and the lady that helped me, Roxanne, was a doll. Super sweet, and knew what she was doing. She went out o Went in a few weeks ago to get my car fixed and the lady that helped me, Roxanne, was a doll. Super sweet, and knew what she was doing. She went out of her way to get my radio screen fixed, ontop of the reason I brought my car in. Highly reccomend asking for her if you happen to go in! She was great. More

Good service & quick Always very quick and friendly and smile makes you love to fix your car there try to save time and money for me god bless them special taveris Always very quick and friendly and smile makes you love to fix your car there try to save time and money for me god bless them special taveris More