Hyundai of New Port Richey

Terrible. The customer service was very good! The service it self took over an hour and half from my appointment that I was early too to get my oil change and c The customer service was very good! The service it self took over an hour and half from my appointment that I was early too to get my oil change and car washed. They barely washed the outside of car as there was still bugs on the front, and dirt all over my tire wheels. I can tell they didn’t do much of a wash either or that my car was sitting there as it was COMPLETELY dry! I checked on how long it was still going to take at the hour and fifteen mark and the customer service rep still said they were draining the fluid and putting new oil in... meaning that they didn’t even start my car until 30min before I asked. The wait and everything they did was terrible. I don’t really think I will be back to this Hyundai for service or recommend it either. Which is sad as my husband had a Hyundai from this location for over 3 years and I was happy to lease mine from this Hyundai as well. A two hour wait for an oil change and car wash is beyond ridiculous. No apologies were given for the long wait, and like I said the car was barely washed. Not happy AT ALL! More

Fast friendly service and great people to deal with. Free car wash after your service. I was a little disappointed that they left fingerprints all over the hood of the car. and great people to deal with. Free car wash after your service. I was a little disappointed that they left fingerprints all over the hood of the car. More

Confidence Crashed For over ten years I have been a loyal brand and dealership customer. What happened? The formerly trustworthy dealership has lost all staus with me. For over ten years I have been a loyal brand and dealership customer. What happened? The formerly trustworthy dealership has lost all staus with me. 1. They did not perform an important check before I left on a trip during a major service and I had to make the repair on the road. (60 days ago) 2. They did not wash the top of my vehicle when washing my car leaving two dirty lines under the carrier rails. (2 days ago) 3. They tried to sell me a battery I did not need. (I had it independently tested when I left the dealership 613 CCA on a 500CCA battery!!) . (2 days ago) I am steamed!!! More

AWESOME SERVICE Called to set up a service appointment was offered to come in within the hour instead of waiting a day or two. The service manager took my car in righ Called to set up a service appointment was offered to come in within the hour instead of waiting a day or two. The service manager took my car in right away and had me back out on the road in about 45 minutes. Not only was my car given a nice clean wash to get all the pollen off but I received a coupon discount which reduce my service cost and half. Just one word, awesome More

I was treated with respect and very courteous I was treated very well my salesman JIMMY I don’t know his last name was very helpful he explained everything about the car to Michael in finance th I was treated very well my salesman JIMMY I don’t know his last name was very helpful he explained everything about the car to Michael in finance that’s very helpful did an excellent job. Even though I’m a woman They never try to take a vantage of it so I have very satisfied customer More

105k service abs tires Sean was great to work with. He stayed in contact with me through the entire process, gave me updates along the way and confirmed all pricing with me Sean was great to work with. He stayed in contact with me through the entire process, gave me updates along the way and confirmed all pricing with me before doing the work. More

Service Went in for oil change, etc. My tires were way out of alignment (roads near work are horrendous) Pam offered choice between single alignment or lifet Went in for oil change, etc. My tires were way out of alignment (roads near work are horrendous) Pam offered choice between single alignment or lifetime alignment. Difference in price was not even double and with $20 coupon no contest! Easy to make appointments online and comfortable waiting area. I'll definitely keep coming back More

Very friendly!!!! Nice people and very knowledgeable. I felt very comfortable with everything that they did. I will definitely be returning for my service needs. I woul Nice people and very knowledgeable. I felt very comfortable with everything that they did. I will definitely be returning for my service needs. I would recommend them. More

everything was done without a hitchThey gave us an approxima Everyone was friendly and courteous. They answered my questions with no hesitation and were very helpful. They gave us an approximate work time and Everyone was friendly and courteous. They answered my questions with no hesitation and were very helpful. They gave us an approximate work time and they were right. More

A smooth transaction This is the 4th vehicle I purchased from Hyundai of New Port Richey. All four deals went smooth with the help of Shane Ippolito, a true professional. This is the 4th vehicle I purchased from Hyundai of New Port Richey. All four deals went smooth with the help of Shane Ippolito, a true professional. He was extremely helpful and patient with my wife and I as we worked through the decision of picking out a new vehicle. All the terms were explained and delivered as promised. Joey from finance was great and all the paperwork went smooth. I definitely would recommend this dealer to my family and friends. More