Hyundai of New Port Richey

Slow leak in tire(s)? I was able to secure an appointment quickly and for the time frame I needed. In addition, the service rep, Mary Kezimedes-Boulahanis, is ALWAYS enthu I was able to secure an appointment quickly and for the time frame I needed. In addition, the service rep, Mary Kezimedes-Boulahanis, is ALWAYS enthusiastic, inviting, knowledgeable, and accommodating. More

Left car for an airbag recall I left the car in for an airbag recall. Received a rental and periodic harassment from rental company to return the car as no one from the service dep I left the car in for an airbag recall. Received a rental and periodic harassment from rental company to return the car as no one from the service department bothered to update rental term with the rental company. A couple of months latter, I received the car back with a very dirty interior ( oil smudges ) and with parts of the radio dash coming apart and severely scratched. After complaining, the explanation given was “normal wear and tear”. Bonus: I noticed a charge on my credit card from the rental company. You can’t make these failings up. I was a very loyal customer purchased 1 car and serviced two cars here for a good number of years but the quality o service is so low that I can’t overlook these mistakes anymore. Last year, the same car as above- they mounted one of my new tires the wrong way causing it to fail and me having to purchase a new tire. Just recently , I noticed that CarFax is indicating that one of my car has a potential odometer tampering. I work from home, so I only have 2-3K miles driven per year on that car. Nonetheless, I change the oil every six months. It seems that mistakes were made at the dealership in reporting the correct Odometer reading. Avoid this dealership. Friendly service reps yet without any power to make things right. Managers don’t seem to care much and mechanics don’t seem to know or care much either. More

Lamont is great Still took longer than we would have liked and it is still the “here is my first offer what do you think”. I know you are in the business to make mone Still took longer than we would have liked and it is still the “here is my first offer what do you think”. I know you are in the business to make money but how about try coming to the customer with the rock bottom deal and let the chips fall where they may? I seriously dislike the dickering part of buying a car. You are faster than most but please give some thought to what you see is what you get mindset. I am certain there are people who think dickering is the only way to get a good deal. We are not those people. Just please if their credit is good give them your last deal up front and end the dickering. Overall your dealership is good. Lamont was awesome and if we buy another car we would wait for him to be available. Liked Rodney to More

Excellent would reccommend to family and friends. Love the car and the new port ritchey dealership, I travel extra distant to go to this dealership. Thanks f would reccommend to family and friends. Love the car and the new port ritchey dealership, I travel extra distant to go to this dealership. Thanks for everything More

Third times a charm! This is my third vehicle from Hyundai New port richey. I am so excited with my purchase. Lamont and Sean gave me great customer service and met my rea This is my third vehicle from Hyundai New port richey. I am so excited with my purchase. Lamont and Sean gave me great customer service and met my realistic needs. LOL. Would definetly come back and purchase again. More

Very quick and efficient I looked the chane oul sticker on my front window and noticed the ohone number of the service department on it so I called to make an appointment to g I looked the chane oul sticker on my front window and noticed the ohone number of the service department on it so I called to make an appointment to get that done (while I was driving) They got me in quickly and the wait wasn't long at all. More

Very disappointed I have been coming to this service center for years and never before have had an issue. I feel at this visit I was being pressured to buy a new tire a I have been coming to this service center for years and never before have had an issue. I feel at this visit I was being pressured to buy a new tire and was not given ALL my options. I understand that when they suggest things to be done that it's to keep your car running properly but sometimes people do not have the money to pay for the repairs to be done at that moment. Very disappointed not sure if I will be coming back in the future. More

Felt Taken Care Of Frank Richbourg was super kind and efficient, his customer service skills were impeccable.. Dropped my vehicle off and it was ready in 1 1/2 hours... Frank Richbourg was super kind and efficient, his customer service skills were impeccable.. Dropped my vehicle off and it was ready in 1 1/2 hours... oil changed, battery replaced, new tire and a recall corrected... Thanks Hyundai and Frank! More

Excellent!!!! This dealership is by far the best! The staff is very friendly and welcomes you with a warm heart from the minute you walk in. The sales men and fina This dealership is by far the best! The staff is very friendly and welcomes you with a warm heart from the minute you walk in. The sales men and finance department are very thorough and knowledgeable. They do not push anything on you. They take the time to listen to your needs and works with what will best suit your situation. If your in the market for a new vehicle... Hyundai of New Port Richey is the place to go! More

NPR Hyundai This is the 3rd car I've leased from NPR Hyundai. The employees are so helpful and courteous. They have a world class service department too. Shane Ip This is the 3rd car I've leased from NPR Hyundai. The employees are so helpful and courteous. They have a world class service department too. Shane Ippolito has been awesome. More