Hyundai of New Port Richey

Car runs horrible AFTER service I went in for my usual Synthetic Oil Change. Was given synthetic Blend. Told a “fuel additive” would be beneficial (as in lower my mpg use). My averag I went in for my usual Synthetic Oil Change. Was given synthetic Blend. Told a “fuel additive” would be beneficial (as in lower my mpg use). My average mpg went from 32-35mpg down to 27mpg After this service. Tried to upsell me yet again on cabin air filter at a cost of over $40 (O’Reilly’s has exact same for $12.99) when I just paid near $100 for HVAC servicing plus over $40 for new cabin filter no more than 3/4 months ago. I had several Hondas that never needed a new cabin filter or HVAC before 5 yrs. This is a 2017 Hyundai Elantra. I was also informed that even though I’ve had a couple tires replaced there through the tire warranty, my tires have never been re-balanced or alignment adjusted/fixed to make up for new tire and that I would need to pay $79.99 every time. Wow, just wow. After refusing all the unnecessary upsells, they finish “servicing” my vehicle returning it to me with it running like a 1990 beater car. Thanks Hyundai for the spiteful disservice. More

Great because of Mary We have 4 cars from you and because of Mary in service we keep coming back to your dealership. Again we keep coming back because of Mary in service. We have 4 cars from you and because of Mary in service we keep coming back to your dealership. Again we keep coming back because of Mary in service. More

Nice job I was very satisfied with the job he did on my loan thank you he was so nice and help me like my car t I was very satisfied with the job he did on my loan thank you he was so nice and help me like my car t More

Great service. The new car service department is always great. Lily usually helps me she's very friendly and knowledgeable. I like that I get a car wash after servic The new car service department is always great. Lily usually helps me she's very friendly and knowledgeable. I like that I get a car wash after service. More

Quick and Courteous I was greeted immediately upon my arrival! Very polite took my info, let me proceed to the waiting area. I waited only about 45 minutes! My car was I was greeted immediately upon my arrival! Very polite took my info, let me proceed to the waiting area. I waited only about 45 minutes! My car was serviced, washed and waiting for me. Great service again quick and courteous👍 More

Unimpressed with customer service I bought a new Hyundai in May of this year. Somehow I got a flat and took it to the service where I was promptly told before they checked the tire and I bought a new Hyundai in May of this year. Somehow I got a flat and took it to the service where I was promptly told before they checked the tire and with a cold attitude that it would probably need to be replaced and it was not covered by warranty. I was then asked to wait for over 30 minutes to be told that I needed a new tire and that it was going to be $141. The attitude of the service agent was “this is what you have to do“. I had checked the tires in tire kingdom and ended leaving and going there to buy a better tire for about $90 (with installation) and they offer a better warranty. So, I have decided that I won’t be back to this dealer. I was left feeling that I was not important to them. For my warranty service I will also go to another dealer, perhaps they will have a better customer service attitude. More

Outstanding Frank took very good care of me It is because of the service department that I continue to buy Hyundai I have bought into in the last few years every time I go to the service departm It is because of the service department that I continue to buy Hyundai I have bought into in the last few years every time I go to the service department I am greeted with a smile and everything is taken care of with no problems and their prices are superb I work with Frank on my car this time told him that there was a clicking in the steering wheel and everything was taken care of I would just like to say thank you to Frank for his outstanding service which will keep me coming back More

Great service center ---- one of the main reasons I would buy another vehicle from Hyundai , I love my car but I love the service also. Big PLUS for this dealership center ---- one of the main reasons I would buy another vehicle from Hyundai , I love my car but I love the service also. Big PLUS for this dealership ! More

Best Dealership EVER My work day went crazy when I got into my car only to find it had a dead battery. I had my vehicle towed to Hyundai service center. My car was still My work day went crazy when I got into my car only to find it had a dead battery. I had my vehicle towed to Hyundai service center. My car was still under warranty, so the battery was covered.!Katrina and the service people got me in and out as quick as possible so I only missed a half day of work. More

Excellent. Always received quick service. from the Service Department. Will always bring our Hyundai to the Service Department at New Port Richey Hyundai and wi Always received quick service. from the Service Department. Will always bring our Hyundai to the Service Department at New Port Richey Hyundai and will recommend friends to take their vehicle to your Service Department. We are always very satisfied. More