Hyundai of New Port Richey

Great car buying experience Shane was great to work with . Would recommend him to my family and friends . Very professional and friendly . Love my new car the Hyundai Palisade ! Shane was great to work with . Would recommend him to my family and friends . Very professional and friendly . Love my new car the Hyundai Palisade ! More

Very easy purchase This is my 4th car from this dealership and from Bill Parente. He is always very good and makes the experience very easy. Mike in finance was also ve This is my 4th car from this dealership and from Bill Parente. He is always very good and makes the experience very easy. Mike in finance was also very good and explained everything well. More

3 plus hours ? Went in for oil change and passager seat belt ding coming on as I'm driving they didnt find anything cause it wasnt doing it while there ok I will r Went in for oil change and passager seat belt ding coming on as I'm driving they didnt find anything cause it wasnt doing it while there ok I will record it so I have proof.. still not sure why it took 3 plus hours I finally said I need my car ... also wanted 800 in maintenance crap I just did the fuel service 2 oil changes ago if it need that much maintenance I have the wrong brand of car .... More

Oil change and wheel alignment Work was A one. The only down was the length of time to get the work completed. Perhaps too many reservations. Waiting area clean and popcorn good. Work was A one. The only down was the length of time to get the work completed. Perhaps too many reservations. Waiting area clean and popcorn good. More

My service appointment at New Port Richey Hyundaii I recently had my 2019 Tucson serviced at Hyundai New Port Richey for a number of services needed for my 5000 mile checkup. Among the services was the I recently had my 2019 Tucson serviced at Hyundai New Port Richey for a number of services needed for my 5000 mile checkup. Among the services was the under armor coating, a three hour procedure. When I arrived, I was greeted warmly by the staff and we discussed what was going to happen and approximately how long this would take. I said I would go to the movies to pass the time and they promptly arranged for a ride!!!! The staff, the service, and their excellent service is first class!!!! They are very courteous and professional!! 5 STARS!!! More

Excellent customer service Excellent customer service. Mary and Jeena are awesome . Would recommend to my friends and family. Definitely would return for service and new vehi Excellent customer service. Mary and Jeena are awesome . Would recommend to my friends and family. Definitely would return for service and new vehicles keep up the excellent work More

Scheduled service They always take care of what.needs to be done, however, the length of time it takes to do a simple oil change is totally unacceptable. For an oil c They always take care of what.needs to be done, however, the length of time it takes to do a simple oil change is totally unacceptable. For an oil change and a simple check of one item which they said 1 1/2 to 1 3/4 hours which is way too long turned into 2 1/2 hours. Everyone is very nice, but you need to do something about the time factor. More

Fatolitis This service dept. Has poor follow through and not very good communication with their customers. This service dept. Needs more cust service training i This service dept. Has poor follow through and not very good communication with their customers. This service dept. Needs more cust service training in keeping customers informed of all aspects of the service process More

Emergency Service Call I had an emergency and needed my Tucson looked at immediately. I showed up at 6:30 AM without an appointment and Frank was very accommodating. Withi I had an emergency and needed my Tucson looked at immediately. I showed up at 6:30 AM without an appointment and Frank was very accommodating. Within 2 hours Hyundai of New Port Richey had me back on the road. More

Good customer service Pam was great! Work was completed prior to estimated time. I selected poor for price because I think it’s absolutely ridiculous that a small antenna Pam was great! Work was completed prior to estimated time. I selected poor for price because I think it’s absolutely ridiculous that a small antenna cover is over $200 More