Hyundai of New Port Richey

Horrible This has been the worse experience I've had with Hyundai of NPR. The Service Advisor has giving me more excuses than trying to resolve the problem iss This has been the worse experience I've had with Hyundai of NPR. The Service Advisor has giving me more excuses than trying to resolve the problem issue or provide me any feed back on the status of my car. I had 20bwait an hour and half for a loaner, when I was dropped off at Herts the gentleman was very helpful and was congratulating me on my new arrival which in fact I'm not pregnant as he told me Kevin told him I was pregnant so he could get me in out a little faster since I was waiting so long. The man was so embarrassed and felt extremely bad. He said he couldn't believe Kevin would tell him that and he was going to address it with him as well. I dont appreciate the service I am receiving from Kevin at all. I want a manager or someone to contact me. I always have my service done at this Hyundai location. More

Wonderful Service Dept My only complaint is even though you make an appointment, you wait 1 1/2 to 2 hours to get your car back. Employees are helpful and friendly. My only complaint is even though you make an appointment, you wait 1 1/2 to 2 hours to get your car back. Employees are helpful and friendly. More

Great professional service and wonderful people These folks seem to always get great people to bring their very best to the job. Professional in every way. Also very courteous and kind. My car wa These folks seem to always get great people to bring their very best to the job. Professional in every way. Also very courteous and kind. My car was ready in no time! More

Job well done I was very happy with the service from the service department and very pleased with the outcome of taking care of my car. Very plesant service tech. I was very happy with the service from the service department and very pleased with the outcome of taking care of my car. Very plesant service tech. More

Came through in a pinch More service centers should be open as late as they were, as I needed my car serviced, but couldn't get to the Hyundai service center near home. The f More service centers should be open as late as they were, as I needed my car serviced, but couldn't get to the Hyundai service center near home. The fact they were open until 7pm ( or 8, I don't remember off hand) really helped. More

Service good but SLOW. Service department is good but, having an appointment there seems to mean nothing to them. I had an appointment to have tire pressure checked, and ha Service department is good but, having an appointment there seems to mean nothing to them. I had an appointment to have tire pressure checked, and have the service light reset, little over 2 hours. Once my car made it into a bay, it was out 10-15 minutes later. I ended up talking with 2 other customers saying the same thing. This is the second time my biggest complaint with them has been speed when you have an appointment. How about dedicating a number of techs to appointments and then not overbook. More

Excellent Had a good experience purchasing a new car and would refer others to this dealership! I was impressed by how many people were there on a Saturday mean Had a good experience purchasing a new car and would refer others to this dealership! I was impressed by how many people were there on a Saturday meaning that is a good dealership to shop with More

Service of my Hyundai I always go back to my dealership for service on my car. The service personnel at New Port Richey Hyundai have proven themselves to be professional an I always go back to my dealership for service on my car. The service personnel at New Port Richey Hyundai have proven themselves to be professional and trustworthy. More

Friendly Customer Service Took my new Santa Fe in to get the protective coating put on. Took care of me before my appointment time. Called when car was ready. Great customer se Took my new Santa Fe in to get the protective coating put on. Took care of me before my appointment time. Called when car was ready. Great customer service. Love my new Santa Fe! More

Excellent service Excellent, I recommended Brian pratt anytime excellent salesman , great customer service .vehicle I am very satifird with runs and looks excellent .A+ Excellent, I recommended Brian pratt anytime excellent salesman , great customer service .vehicle I am very satifird with runs and looks excellent .A++++++++ excellent will visit soon More