Hyundai of New Port Richey - Service Center

Excellent, as usual I have owned two Hyundai Sonatas and have always chosen Hyundai of New Port Richey to take care of my cars. This latest visit was more of the same -- I have owned two Hyundai Sonatas and have always chosen Hyundai of New Port Richey to take care of my cars. This latest visit was more of the same -- pleasant intake employees and an excellent service representative, this time Amanda Murphy. She discovered that there was a recall of which I was unaware and asked me if I wanted to take care of it at the same time as routine service, which I did. All in all, another completely satisfactory visit. More

Repair Shaun Koch was my service rep and was friendly and handled calling my warranty and my shuttle back home. He was outstanding! Thank you Shaun! Shaun Koch was my service rep and was friendly and handled calling my warranty and my shuttle back home. He was outstanding! Thank you Shaun! More

Superb Hyundai of NPR has provided excellent service for the three Hyundai I have owned. Prices are competitive. You are secure in the knowledge that the se Hyundai of NPR has provided excellent service for the three Hyundai I have owned. Prices are competitive. You are secure in the knowledge that the service will be done right the first time. More

Excellent! Mary was great, very polite and knowledgeable about my problem, kept me informed throughout the process, had me in and out in a teasonable amount of t Mary was great, very polite and knowledgeable about my problem, kept me informed throughout the process, had me in and out in a teasonable amount of time. You should give her a raise! More

Helpful I brought my car in because it had a wind tunnel noise and they did what they had to do to find the issuse in a timily manner. I brought my car in because it had a wind tunnel noise and they did what they had to do to find the issuse in a timily manner. More

Excellent Customer Service Really appreciate the prompt response. Very curteous. I really liked how I was guided about future service needs. They really take a comprehensive v Really appreciate the prompt response. Very curteous. I really liked how I was guided about future service needs. They really take a comprehensive view of the view and not just the initial problem. More

12000 service and oil change I’m always treated with respect and as a valued customer by the service department. The service team goes above and beyond the standard of my expectat I’m always treated with respect and as a valued customer by the service department. The service team goes above and beyond the standard of my expectations. In comparison to today’s lack of interest and pride of today’s employees in the service department it’s always refreshing to be treated so well!!! Please thank your staff and reward them as seen fit, this team is top notch and should be recognized!! TY More

Pleasant, popcorn, but didn't like soaps on t.v. I won't go to Toyota Service bc they r crooks, cheating on repair work, I took my used car to a mechanic for 2nd opinion. I used to lease a Hyundai & I won't go to Toyota Service bc they r crooks, cheating on repair work, I took my used car to a mechanic for 2nd opinion. I used to lease a Hyundai & always was treated fairly here. More

Lousy Had a appointment at 5:00 for a free oil change. Mary looked up account, stated I was due for 15,000 check up st $130. Told her just an oil change. Th Had a appointment at 5:00 for a free oil change. Mary looked up account, stated I was due for 15,000 check up st $130. Told her just an oil change. Then got the coupon deal. Would have done it if the free oil change was deducted. But no, not allowed. Told her again just the oil change. Was told to get tire rotation and fluids at $39. Agreed to it, due to the implied guilt. Was summoned to desk and was told needed more fluids and alignment. Shall we do it now? Really? You’re expert mechanic took two hours for an hour change. Don’t trust his recommendations. Will take it to my HONEST mechanic. Still had to wait for the car wash. This shouldn’t have taken more than 1/2 hour. I had to throw away garbage, was sitting there for hours. Mary called me Patty, very disrespectful and unprofessional. More

Easy to make service appointment, fast and quality outcome The appointment was easy to make, service was high quality and quickly delivered. The service coordinator had additional recommendations but did not a The appointment was easy to make, service was high quality and quickly delivered. The service coordinator had additional recommendations but did not aggressively sell to me. Recommended for all Hyundai and Genesis models. More